Category Lead (BPO)

The Financial & Professional Services team is working with a financial services business to hire a Category Lead (BPO, Collections & Recoveries and Print)., As a line manager, you will be responsible for inspiring and motivating your team, as well as developing performance through coaching. You will encourage your team to take responsibility for their own personal development and provide support through regular feedback.

An open-door culture is at the heart of the business, and they pride themselves on differentiating from the 'old-school' corporate way of working.

You'll be working with an experienced manager with strong stakeholder relationships who likes to give their team autonomy and not micro-manage.

They operate a hybrid working model with a mix of remote and collaborative work in their London offices.,

• Leadership of the BPO, Collections & Recoveries and Print category team within the wider Procurement Team


• Establishing a thorough understanding of the business strategic requirements and


• Developing and maintaining relevant category strategies to ensure that value is optimised and risk mitigated across the end-to-end supply chain


• Providing proactive thought leadership input and taking accountability for delivering a roadmap of category initiatives agreed with senior stakeholders


• Supporting the Head of Procurement with the continued evolution of the Procurement strategy, framework and supporting processes
  
  Working as part of the procurement team, the ideal team member will have previous experience in developing and embedding procurement category strategies with excellent stakeholder management skills., Experience of developing and embedding procurement or category strategies


• Experience collaborating and leading cross-functional / matrix high-performing teams


• Experience in strategic procurement or category management within the BPO category, with a proven record of optimising supplier relationships


• Experience of managing complex stakeholder environments, including adopting a business partnering approach


• An understanding of SYSC 8 / Material Arrangements, and other key regulatory obligations related to third-party management


• CIPS (Chartered Institute of Purchasing and Supply) qualified or equivalent (desirable)
  
  Procurement Heads is all about getting to know great Procurement Professionals and bringing them together to make outstanding Procurement teams.


With a proven track record of delivery, we support people through the life-cycle of their careers, providing an end-to-end consultative service. We partner with many prominent brands and organisations, sourcing Procurement talent using industry-leading tools and techniques. Focussed and proactive, our methodology provides a comprehensive assessment of your needs and tailors solutions to meet them. The ability to identify and attract the best people across all sectors, often involves us designing and managing bespoke campaigns.

Our purpose...

To deliver recruitment as a professional service.

We engage with leaders across procurement, HR and executive functions to make their organisations successful. More than just a recruitment company, we provide a suite of talent solutions tailored to your business needs.

Our values

Rewarding relationships

For us, it's personal. Relationships are pivotal to our existence and we place great value on their development. We encourage collaboration through our unique referral scheme 'The Heads Up' and are driven by a desire to build deep long-standing partnerships. Our goal is to act as an ambassador for the teams and individuals we support.

Exceeding expectations

More than just a recruitment company, we engage with leaders to deliver the unexpected when it comes to sourcing talent. Going beyond 'filling the role', we advise, challenge, champion and are innovative in the value-add solutions we provide.


• Competitive salary


• Discretionary bonus


• Private healthcare


• 25 days holiday


• 4x Life assurance


• 15% pension (5.3% employee/10% company