Casual Stage Door Receptionist

The position of Stage Door Receptionist falls within the Business Operations function and plays a key role in ensuring that a first class 'Warm Welsh Welcome' is provided for visitors, staff and performers at different levels as well as being responsible for ensuring that a safe and secure environment is in place.

Key Requirements:

Researching and scoping out potential ideas for departmental project and efficiency work.

Assisting the team and wider business area with the preparation and delivery of project work as and when required.

Meeting and greeting all visitors, staff and performers with a helpful, courteous and friendly custom.

Coordinating information for visiting company.

Receiving incoming telephone queries, ensuring the efficient transferring of calls, taking messages, and dealing with enquiries professionally as required.

Delivering messages, internal and incoming mail for WMC, resident organisations, and retailers.

Delivering a high standard of customer service to all visitors, staff, and performers.

What's in it for you?

• Real living wage employer


• Access to Now pension


• Flexibility of working hours - pick the shifts/hours that work around your personal life and commitments


• Access to the Theatre Helpline, which includes support for: mental health and wellbeing, injury, debt, and financial issues etc


• Free access to learn Welsh online


• Mental health allies and support


• 20% discount from WMC restaurants and cafes


• £5 all-day parking available on working and non-working days.


At Wales Millennium Centre, our commitment to diversity and inclusion goes beyond words; it is a fundamental aspect that guides our actions. Adhering to the principles outlined in Section 158 of the Equality Act 2010, we actively embrace positive action in our recruitment and selection processes. Recognising the underrepresentation of specific groups, particularly individuals with disabilities, and those from Black, Asian, and ethnically diverse backgrounds, within our workforce, we have implemented proactive measures to address this disparity.