Casual Sports Assistant (NPLQ Required)

You will be responsible for lifeguarding and dry side facilities management duties, assisting the Facility Managers in the effective day-to-day management and operation of facilities, ensuring services are delivered safely., Swimming pool

• Lifeguarding the pool as part of a team of guards, managing pool etiquette and lane usage in line with the Normal Operating Procedure (NOP) and Terms and Conditions of use.


• Setting up the pool according to the timetable, including adjusting the depth of the pool and configuration as required.


• Pool vacuum set up and take out, cleaning of the machine.


• Attending training once a month outside of normal shift pattern, lifeguard training, situational training, fire warden training.


Dry side (indoor facilities)

• Setting up dry-side facilities in accordance timetables and instructions.


• Dealing with customer enquiries including first aid.


• Assisting with the training of new members of staff and casual staff by showing them how to perform equipment setups to recognised guidelines. All training matrices will be signed off by a duty manager.


General area management duties

• Preparing the facilities prior to opening up and securing at end of business.


• Ensuring facilities and equipment are prepared as and when required.


• Assisting in the safe and tidy storage of equipment throughout the buildings, reporting any issues.


• Patrolling the buildings on a regular basis and carrying out periodic checks on facilities, ensuring their safe and proper use at all times, checking on internal and external security and taking appropriate action to prevent or deal with security breaches.


• Dealing with incidents, injuries and emergencies, initiating Emergency Action Plans when there is a need to, and completing all relevant documentation.


• Carrying out routine maintenance, and safety checking of equipment as required, completing documentation.


• Liaising closely with Estates on matters of routine maintenance of the building, its fixtures and fittings, monitoring the progress of job requests.


• Assisting with the cleaning of facilities and associated amenities including toilets, showers and changing rooms when instructed to do so or when regular patrolling identifies the need to do so.


• Monitor the behaviours of users and ensure compliance with the NOP, health and safety rules and Terms and Conditions of Use.


• Monitor equipment inventory stock and inform the Duty Officer when stocks go below the level stated in the NOP.


• Any other duties that may be required and that are commensurate with the pay grade.


• Treat everyone with dignity and respect, supporting equality and valuing diversity.
  
  A current National Pool Lifeguard Qualification.


• Experience of working with the public in a fast paced environment, providing outstanding customer service and care.


• Experience of working under pressure.


• Basic computer skills.


• Experience as working as part of a team delivering a high quality customer experience.


• Ability to learn and understand how diversity considerations affect own area (eg dietary requirements/dress code).
  
  The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.


We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham

Background

Sport & Fitness is responsible for operating the extensive sport and recreation provision of the University of Birmingham. Its caters for the whole sports continuum from elite athlete to beginner; it supports 6,500 members, 40 performance clubs, over 40 sports scholars and offers an extensive active lifestyles and intra league programme. It stages big events for a number of British Universities & Colleges Sport (BUCS), national governing bodies and external groups, with spectator numbers reaching 3,000 for an individual event. It services the many different user groups drawn from the University - societies, medical school, groups of friends and departments, and the city - athletic, swimming, football, rugby, hockey, and gymnastics clubs as well as many schools, local authority groups and the more commercial provider. It aims for a collegiate style of management and encourages the self-development of all staff members.