Care Coordinator

You will support the Senior Care Co-ordinator in leading the care aspect of service delivery in this exciting new service, driving high-quality care, hospitality and support in an exceptional environment. You will be involved for all aspects of care provision including; recruitment, development and deployment of the care team, and managing the referral process from marketing, assessments to customer moving and settling in.

You will work with customers, family and friends and Adult Social Care officers to develop personalised care plans which go beyond meeting customers basic physical care needs and achieving their aspirations, ensuring the care team deliver outstanding personalised care and support for residents; and ensure CQC, ARCO and relevant legislation and performance standards are exceeded.

We are looking for someone with

• Good level of IT skills and literacy


• Knowledge and experience of CQC standards and CQC Compliance


• Experience and knowledge of effective staffing and budget management


• Experience of staff management, development and retention in a care and support setting


• Experience of Extra Care referral processes from initial enquiry to move-in and settle-in.


• Be highly organised and able to work to conflicting and challenging deadline
  
  At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us., We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
  
  Competitive pay & generous pension


• 28 days holidays plus bank holidays


• Flexible working options available


• Investment in your learning, personal development and technology


• A wide range of benefits