Call Centre Assistant

Joining our team, you'll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

• Answering all telephone calls in a prompt, clear and friendly manner


• Transferring calls efficiently


• Responding to customer enquiries


• Ensuring customer details are captured accurately when booking appointments


• Dispensing over the phone


• Triaging patients with eye & health concerns


Join our team and you'll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We'll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

We're looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Hours: Full time - 40 hours / open to part time - 3 full days minimum (looking to cover Wednesday and Saturday, other days to be confirmed)

Salary: Starting salary £11.64 an hour

Benefits: Shopping Centre discounts, Specsavers perks programme, staff, friends and family discounts in store, additional birthday day off, company sick pay depending on length of service, enhanced maternity & paternity pay