Call Centre / Admin Assistant

At Specsavers, we're looking for someone with a real passion to deliver outstanding levels of customer care, ensuring our patients receive the best experience. Joining our team as a call centre/admin assistant you'll have a desire to provide an excellent service to our customers and the ability to communicate with friendly & professional approach.

We are looking for someone with call centre experience to join our team as a Call Centre Assistant, no knowledge of optics is necessary, all optical specific training is given.

In this role you will be our customers first point of contact when they call in therefore, we are looking for someone with customer service and call centre experience with strong communication skills, who is good with people, has an organised approach and a willingness to help. The call centre takes inbound calls for 2 busy optical stores and requires outbound calling to customers to triage appointments and deal with queries. Excellence on the phone and IT packages (office) is a must.