Call Center Executive

CHANNEL ALT LTD

Call Center Executive

£25094

CHANNEL ALT LTD, Liverpool

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 23 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 7ac5b0b0bdb845cf83a911f0c062da36

Full Job Description

Handle inbound and outbound calls in a professional manner
- Provide exceptional customer service to all callers
- Upsell products or services to customers when appropriate
- Analyse customer needs and recommend suitable solutions
- Perform data entry tasks accurately and efficiently
- Maintain phone etiquette standards at all times

We are currently seeking a Bilingual Call Centre Representative to join our team. The ideal candidate will be fluent in both Spanish and English, possess excellent communication skills, and have a passion for customer service., Ability to communicate effectively with customers from diverse backgrounds
- Proficient in multilingual communication
- Strong data entry skills with high accuracy
- Excellent phone etiquette and interpersonal skills