Cafe Manager

Cafe ManagerAston - Birmingham£32,000 per annumMonday to Friday, with occasions weekendsTypical shift will be 7:30am to 4pm, may be requirements to cover the evening sift finishing at 7:30pm
We are looking for a Cafe Manager to manage the Café in a busy and highly sensitive environment in the Operation Centre for West Midlands Police. The café will consist of a served area and a 24/7 self-serve area.,

• Manage the onsite team of Chefs and front of house staff.


• Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue.


• Carry out an accurate weekly stock take with the team.


• Ensure all retail areas are always adequately stocked.


• Ensure all customer requirements are delivered in line with the expectation.


• Monitor and manage GP.


• Ensure cost and sales records are accurately inputted and maintained


• All food wastage is recorded and minimised


• Ensure all customer requirements are communicated to all departments in advance to ensure effective planning


• Taking reasonable care for your own health and safety and that of others who may be affected by what you do or what they fail to do.


• Implement all relevant HSE procedures within the unit and review them as appropriate.


• Ensure that all HSE incidents are correctly reported and investigated with relevant reviews of work procedures.


• Ensure that all appropriate HSE information, instruction, training and supervision is provided to all employees within your control to enable them to carry out their work safely and effectively.


• Maintain up to date training records for all employees under your control.


• Report HSE issues beyond your control to your line manager.


• Implement the requirements of HSE campaigns that are initiated to improve HSE performance.


• To communicate site and company targets


• Team are supported, trained, coached and develop


• Labour turnover is monitored, and team is fully recruited


• Produce and utilise succession plan


• Ensure everyone is trained and adheres to all H&S and FS policies


• To encourage participation and implement action plan


• Hold regular team talk briefings
  
  Good knowledge and experience of working with food


• People Management


• Communication


• Results Orientation


• Holding others accountable


• Understanding Customers


Essential

• Proven experience in managing successful teams in a similar environment


• Experience of leading and managing a small team of people


• Minimum 2 years catering experience


• Excellent financial acumen


• I.T literate


Desirable

• Experience in a similar role


• Good knowledge of food production methods and procedures


• Excellent communication skills


• Self-motivated and ability to adapt to a changing environment
  
  We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:


• To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working


• Exclusive travel discounts with TUI, Expedia, Booking.com and many more


• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more


• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits


• Up to 44% off cinema tickets to enjoy your favourite blockbuster


• Regular emails filled with the best discounts and savings available


• Receive cash rewards every time you spend and use them on a wide range of brands


• Un-wind with us with free wellness, mindfulness and exercise classes


• You can share all discounts and offers with your friends and families


• Contributory pension scheme


• Grow your career with our Career Pathways and MyLearning programmes


About UsPart of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.Job Reference: com/2105/41206001/52642073/BUCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!