Business Support Officer

We have an exciting opportunity for a Full Time Business Support Officer to join the Strategic Support Team within the Children & Families Service.

At Sheffield City Council, we pride ourselves on delivering excellence in everything we do and in Children's Services we provide exceptional services to all our clients while fostering a collaborative and inclusive work environment.

As a Business Support Officer, you will play a crucial role in ensuring the smooth operations of our business processes.

The Strategic Support Team supports the budgets, finance processes and payments of various services within Children & Families.

We are a very busy team and there is a constant stream of finance-based work that comes in for us to complete.

• Working knowledge of Microsoft Office software packages, and experience of learning new IT systems.


• Experience of working in an office environment.


• Ability to work effectively as part of a team.


• Ability to create, maintain and enhance productive working relationships with customers, colleagues, line mangers, team members and a variety of people at all levels internal and external to the organisation.



• Ability to listen, gather information and communicate clearly both verbally and in writing with a range of people both internal and external to the organisation.



• Ability to demonstrate tact and maintain confidentiality.


• Ability to work under pressure and meet deadlines.


• Demonstrate commitment, enthusiasm, and ability to be adaptable.


• Level 2 qualification according to National Qualifications framework e.g. 5 GCSE grades A - C including maths and English. NVQ2, BTEC, First Diplomas and Certificates or equivalent qualifications or experience, or willing to work towards this level.


Attention to detail and quality data inputting is key in this role for the successful candidate. You will also have excellent communication, organisation, and time management skills, be motivated to work under pressure and in a confidential manner.

You should have experience of working in a busy office environment with a good understanding of office processes and procedures, strong problem-solving and decision-making abilities.

The postholder will work a hybrid working pattern but must be available to work 3 days in the office per week.

If you are a motivated and finance-oriented individual looking for a rewarding and challenging role, this is the perfect opportunity for you. Join our team and contribute to our continued success.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.