Business Support Administrator

WSP

Business Support Administrator

Salary Not Specified

WSP, Basingstoke, Hampshire

  • Part time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 23 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 32b84bfed099474791f191ad2f8237e8

Full Job Description

Professional administrator. Expert problem solver. Impeccable organiser. These are just a few attributes of a WSP Business Support Administrator.

Responsible for providing a professional and effective administrative and business support service.

You will be required to collaborate with multiple teams across the business to successfully support a range of requests.

You will engage with colleagues to fulfil a range of support requests working from a central mailbox and ensure service level agreements (SLAs) and performance standards are met.

This is an exciting and varied role, and a snapshot of your typical tasks might include (but are not restricted to);

Preparation of presentations, documents, reports and work winning material to a high standard in line with WSP brand guidelines.

Purchases and system support.

HR tasks, for example onboarding and inductions.

Coordinate events, meetings, socials, travel bookings and logistics.

Support project tasks and requests.

Provide cover for the Concierge team when required, answering calls and welcoming visitors.

Provide a high standard of client and employee care by proactively dealing with queries or issues in a timely and professional manner.

Act as the first point of contact for questions and queries and provide support in relation to current systems, policies, procedures and business continuity.

Support administration tasks including large printing, binding, photocopying, and raising support tickets.

You will gain invaluable insight and experience of working for one of the world's leading engineering professional services firms and will work with internal stakeholders across our many and varied different functions and projects.

YOUR TEAM

The UK Business Administration team is the backbone of the UK WSP business and is vital to the smooth running of the business. With clearly defined career pathways and exciting opportunities to develop, the team is made up of a Business Support team consisting of Business and Project Support, Document and Accessibility specialists, Graphics and Concierge. We also have a Personal Assistant network providing support to our senior directors.

As a Business Support Administrator, you will report to a Business Support Team Leader.

You will be able to meet your colleagues share tips and best practice, proactively contribute to ensuring a safe and healthy working environment and get involved in new initiatives and ideas.

An eye for detail, can communicate effectively and work independently and efficiently.

Good working knowledge of Microsoft 365, including Word, PowerPoint and Excel. Knowledge and understanding of Adobe InDesign and wider Adobe Creative Apps is desirable.

Strong verbal and written communication skills, with excellent attention to detail

A minimum of 10 GCSE's or equivalent including Maths and English is desirable.

The right candidate will;

Display a flexible and adaptable approach

Have excellent prioritisation skills,

Be very comfortable using their own initiative,

Have the ability to collaborate and communicate effectively with other UK colleagues

I In today's world it's important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world and we know that when considering a career move it is vital to work for a business that is aligned to your values and goals. A place where you can belong. See what WSP stands for in 2024 and beyond https://www.wsp.com/en-gl, WSP recognises that work is only one part of your life and making time for other things is important - whether that's for your families, friends, or yourself.

Our hybrid working policy allows the flexibility to work from the comfort of your own home as well as collaborating in our contemporary offices across the UK.

Inclusivity & Diversity?

We want our people to achieve rewarding careers, bringing their whole selves to work. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP.

Our employee resource groups VIBE (LGBTQ+ employees), CREED (Championing Racial Equality and Ethnic Diversity) and our Gender Balance Group, in tandem with WSP's Neurodiverse Community Group, WSP Connect Group (visible and non-visible disabilities) help us promote the right environment for you to reach your full potential.

Health & Wellbeing?

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Med24 gives you and your family unrestricted telephone access to an NHS doctor where you can call day or night or have a face-to-face video consultation.

Flex your time?

For improved work life balance, WSP offers the "WSP Hour" which enables you to take one hour per day to do as you wish and make up the time earlier or later that day. We also offer part time and flexible working arrangements plus the option to flex your bank holiday entitlement to suit you.