Business Analyst

The roles are based at our Doxford Park, Sunderland head office. We know how important it is to have a great work-life balance, therefore we offer flexible working arrangements, including hybrid working, a blend of office and homeworking, in accordance with your role type and the needs of our business. Your working week should be balanced with what you need to do and where you need to be to deliver your role the most effectively.

You will act as a critical partner to all functions across the group and lend your skills and expertise to land both strategic change and operational improvements. You should enjoy the challenges of transformation and be comfortable delivering at pace. As a Business Analyst at Gentoo, you will be the driving force behind delivering tangible value through identifying, scoping, and investigating business problems and opportunities.

Previous experience of working in a dedicated Business Analyst role within a highly regulated industry.
Strong analytical skills with the ability to formulate strategies and solutions to complex issues.
Experience in using data to uncover insights and trends to support business case development, solve problems and improve performance.
Excellent communications and engagement skills, experienced in working with a wide range of stakeholders. Comfortable with facilitation, influencing and driving decision-making.
Experience in process improvement, utilising BA skill set to document 'as is' versus 'to be' processes and documenting the gaps to support both technical and non-technical change.
Understanding of project management, and experience of working within a delivery-focused project environment.
Robust knowledge of business analysis and problem-solving methodology, frameworks, tools and techniques.
Ability to work on own initiative, prioritise delivery and plan workload accordingly.

Gentoo is a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford., We're a housing association that provides more than 60,000 people in Sunderland with a place they can call home. We're a values-driven organisation, with a clear vision, a social purpose and a commitment to investing in people, place and property. We believe everyone has the right to live in a good quality home they can afford and invest millions of pounds every year in keeping our existing homes safe, secure, and compliant.

We're also playing our part in addressing the UK housing crisis locally, by building hundreds of new, modern and contemporary homes for rent in Sunderland - homes that meet the needs of local people. Not only do we provide vital housing - we support our tenants, residents and communities by investing in services that help people live their best possible life.

This includes helping people to work, victims of domestic abuse and anti-social behaviour, young people to live independently, as well as a wellbeing service that supports our elderly tenants and residents.

12.30 pm finish on a Fridays
Flexible and hybrid working.
Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.
Access to private healthcare through the Health Cash Plan.
Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution.
Salary sacrifice electric vehicle scheme (following a successful probation period)
Enhanced family-friendly leave
Car mileage allowance if you use your personal vehicle for business purposes.
Life assurance cover to the value of 3 times your annual salary.