Brookes Sport centre receptionist at Headington Campus, Oxford

Greet and welcome visitors in a professional and friendly manner

- Answer and direct phone calls, take messages, and provide information to callers

-Promoting and upselling memberships and products and seasonal events/ offers

-Fluent in the English language and able to communicate clearly via various channels and able to pre-empt customers questions

- Taking payments by card machine and managing unpaid fees to ensure accounts are up to date

- Perform clerical duties such as filing and managing 3 email accounts.

- Maintain office supplies and inventory

- Assist with data entry and record keeping

GCSE (or equivalent) in English and Maths

- Essential previous demonstrable experience as a receptionist or in a similar role

- Proficient in computer skills, including knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite

- Strong organisational skills with the ability to multitask and prioritize tasks effectively

- Excellent phone etiquette and customer service skills

- Attention to detail and accuracy in data entry and record keeping

- Ability to maintain confidentiality of sensitive information

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.,

• GCSE or equivalent (preferred)


Experience:

• Administrative: 1 year (required)


• Customer service: 1 year (required)


Language:

• English (required)
  
  Job Types: Part-time, Permanent, Zero hours contract


Pay: £21,572.00-£22,563.00 per year

Expected hours: No less than 12 per week,
• Company pension


• Flexitime


• Free fitness classes


• Free parking


• Gym membership


• On-site parking


Schedule:

• Day shift


• Monday to Friday


• Night shift


• Weekend availability


• Weekends only