Bank Cafe Assistant

Purpose: To assist in the café servery, garden café, and kitchen so that customers receive a consistently high quality of food and service. To be a helpful and supportive team member particularly to people on work experience or training placements in the restaurant., As a bank worker, your hours and working days will be "as required" but there may be opportunities for these roles to become permanent.

• You'll enjoy supporting and servicing customers.


• You'll want to provide the highest standards of customer service.


• You'll love being part of a dedicated but fun team who always strive to provide an exceptional experience for all our customers.


• You'll have a natural and caring ability and be keen to support people with learning or other disabilities and help support them in participating in work and society., Be committed to customer service and the highest standards of service and presentation.


• Greet new customers appropriately, answer any queries they may have and take an accurate record of their orders.


• Be a helpful and supportive team member particularly to people on work experience or training placements in the restaurant.


• Make up customer orders always ensuring food hygiene and Health & Safety requirements are followed. And also comply with portion and presentation guidance.


• Provide customers with their food, beverages & cutlery and checking that they are happy with their order.


• Ensure correct procedures are followed in the handling of cash, cheques and electronic payment transactions.


• Maintain a fresh and attractive appearance of the premises under the guidelines set by the


Manager.

• Undertake any other duties that may be required for the effective operation of the café.


• To assist in the kitchen with pot washing and ensuring all crockery and utensils are clean and put away.


• To assist cleaning the kitchen utilising a "Clean and you go" philosophy and follows Food Hygiene and Health & Safety Requirements.
  
  You'll ideally have experience of working within a café environment, but this is not essential.


• You'll ideally have Barista training but this is not essential as all training will be provided.


• You'll ideally have experience in operating within a catering environment with minimal supervision.


• You'll be used to dealing with members of the public and visitors and always strive to provide an exceptional customer experience.


• You'll have good numeracy and literacy skills, some administration experience and basic computer skills.


• But above all, you'll enjoy having fun in a busy environment., Good standard level of education (GCSE in Maths & English)


• Great communication and customer service skills


• You will have a proven ability to be honest, dependable and dedicated to your role


• A "can do" attitude and willingness to ensure all our customers and visitors receive a great experience


• You will be available to work weekends & School holidays


• You'll be able to work with and support people with mixed abilities.


• A sense of humour and positive attitude really helps: we don't expect our colleagues to be stand up comedians but we do enjoy having fun.
  
  Camphill Village Trust is an award-winning national charity supporting adults with learning and other disabilities. We provide housing, care and support, and day opportunities across our nine communities in


England. We enable people to lead safe, healthy, happy lives and to be active citizens.

About Taurus Crafts and the service

Taurus Crafts provides work and training opportunities for the people we support, developing new skills, building confidence and enabling people to participate actively in the community.

At Taurus Crafts, people we support are involved in all aspects of our award-winning centre. Trainees serve in our shops and develop their hospitality skills in every area of our café. Our beautiful, artisan gifts and imaginatively designed cards are made by people with learning disabilities as is the crockery we use in our café, which is hand-thrown in our pottery at our nearby Grange Community.

We have many functions and events

Salary: £10.42 per hour (Under 18s attract a lower rate of pay of £7.49 per hour)

Hours: Variable shift hours between 09:00 and 17:30 on a bank contract, working pattern will include some weekends, bank holidays & school holidays, In addition to a competitive salary, our benefits include:

• 25 days annual leave plus statutory bank holidays (pro rata and accrued according to number of shifts worked)


• Once you join us, you'll be eligible to benefit from "Charity Discounts" where you can enjoy reductions from lots of differing retailers and service providers.


• Employee assistance scheme that is also available to your immediate family.


• Free on-site parking.


• Pension Scheme: we contribute to a pension scheme along with your personal contributions.


• Death in Service benefits: payments made to your beneficiaries should the unthinkable happen., Employee discount


• Free parking


• Referral programme


• Store discount


Day range:

• Monday to Friday


• Weekend availability


Shift:

• Day shift


Ability to commute/relocate:

• Lydney: reliably commute or plan to relocate before starting work (required)


Work authorisation:

• United Kingdom (required)