Assistant Portering & Logistics Manager

As an Assistant Portering & Logistics Manager with Sodexo, you are also a quality-of-life improver. Working at Royal Stoke University Hospital you play an important role brightening the day of those in patient care and making a positive impact in their daily lives. Within our hospital team your contributions will have a big impact on the well-being of patients.
Sodexo provide a full range of facilities services at the hospital including catering, cleaning, security, portering, helpdesk, reception and estates management. This is an opportunity to work within an industry that makes a real difference!
In this rewarding role, your focus will be to assist the Logistics Manager in the day-to-day operations of Portering services, Waste, postal services, receipt, and distribution services across all hospital sites; this is a busy hospital environment open every day 365 days per year. It will suit a strong people manager with experience of supervising or team management; a healthcare logistics background would be ideal. Excellent communication skills will be key to your success as you work collaboratively with the clinical teams and other key stakeholders to ensure standards of service are delivered and maintained. You will be innovative with a real energy for making improvements, and you will love to analyse data!
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
Main Responsibilities
What you'll do:

• Assist in gathering all statistics and figures relating to Portering response times. To respond to identified areas of continuous improvements. Support with developing and carrying out strategies in areas of service weakness.


• Assist in the recruitment, training, and development of staff. Motivating staff to ensure a high-quality service is provided.


• Assist in the process to develop performance and standard to meet areas of compliance.


• To play an active part in supporting and developing supervisors in personal development.


• To assist in the timely completion of weekly staff rosters. Identifying areas requiring cover ie, sickness and annual leave, ensuring adequately trained staff are identified in advance to maintain the level of service.


• Ensuring that the privacy and dignity for patients and visitors is always a priority.


• Assist in dealing with complaints from patients and clients ensuring that they are satisfactorily resolved.


• Ensuring that ongoing effective communications are established with all staff through team brief and other mechanisms.
  
  Experience of successfully Supervising and/or managing teams


• Excellent interpersonal skills with the ability to relate at all levels


• Logistics and distribution - knowledge of processes and procedures


Desirable

• Holder of IOSH Working Safely certificate


• Holder of 1st line Management Qualification


• Experience of/good working knowledge of a Portering service with a high level of technical skills.


• Good working knowledge of CARPS or similar computerized system


• Experience in clinical environment


• Manual handling & infection control knowledge
  
  c£28,000pa + excellent benefits

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Great site to work on - Flexible and dynamic work environment, sociable hours!


• Competitive compensation


• Access to ongoing training and development programs


• Countless opportunities to grow within the company.