Assistant Meetings and Events Sales Manager

As Assistant Meetings & Events Sales Manager, you will be responsible for promoting and executing all Meetings & Events business within the hotel and as an ambassador to the hotel, you will be an expert on all the facilities on offer with the ability to advise guests based on their individual needs. You will also record and process all enquiries that are made by phone, email, or face to face to ensure all guests are dealt with efficiently and in a timely manner. Under the guidance of the Director of Meeting Event Sales (DMS) you will work with your teammates and liaise with the wider hotel team to ensure all leads are followed and departmental targets and individual KPI's are met.

Based in the Crowne Plaza Newcastle (North East Tourism Business Events Venue of the Year), you will be part of a family of passionate people who know that being the best doesn't always mean working around the clock.

Key responsibilities

· Support DMS in Meeting and Events Budget Delivery

· Co-ordinate weekly venue function sheet

· Manage key bookings.

· Ensure team are on top of their operational chases.

· Management of the Coordinators.

· Recruitment, Training and Development.

· Manage Supplier relationships.

· Ensure delivery of departmental standards such as response time, mystery shop.

· Maintain key client relationships.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Crowne Plaza Newcastle we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

We are looking for a candidate with experience in a supervisory, senior coordinator position or a meeting, sales and events coordinator with up to two years or more experience looking to develop their career with a global management company and with a global brand.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world., What's your passion? Whether you're into swimming, travelling or reading at Crowne Plaza we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

As part of the Aimbridge family and Crowne Plaza Newcastle family, you will have access to a suite of benefits that include.

· Hotel discounts portfolio wide - Staff rates from £25 per night and up to 50% discount on food & beverage and spa.
· Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
· 24/7 access to our employee assistance programme.
· Volunteer days - Up to two days per year to support a charity of your choice.
· Free staff parking.
· Staff meals on duty.
· Hotel and Departmental Incentive programmes.

A day in the life of…, Crowne Plaza - Newcastle Stephenson Quarter Hawthorne Square, Forth Banks, Newcastle Upon Tyne, Tyne and Wear, NE1 3SA