Assistant Care Manager - Crawley

This is a great opportunity to join us as an Assistant Care Manager in our supportive Crawley Community Social Work Team. We are looking for someone who is flexible, hard working and enthusiast about taking the next step in their social care career., Our Assistant Care Managers have a really supportive working environment and inductions are well planned with help from across the friendly and considerate team. There are approximately 20 members in the Crawley Community Social Work Team, with a mixture of qualified and unqualified team members, so whether it's in person, on the phone or even in the chat group there is always someone on hand to offer help and support.

In the Crawley community team you will be working across Crawley and the surrounding areas. As well as assessing you will be completing plans, implementing and monitoring and reviewing care packages. Although the teams are really busy they love that no 2 days are the same and everyone is committed to improving the lives of West Sussex residents.

To be successful in this role you will need to use your initiative and demonstrate personal resilience as you could have exposure to challenging behaviours from people who access or need the service. An important part of the role is accurate records of all of the amazing work you have undertaken, and produce reports and correspondence for a variety of audiences including multi disciplinary colleagues, families and people receiving a service.

1. Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.
2. Ability to work independently and as part of a team, working under pressure and to tight deadlines.
3. Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.
4. Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.,

• GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.


• NVQ Level 3 in Care. Desirable


• Experience of providing support/working with people in a Social Care environment.


• Experience of forming effective working relationships within a multi-agency setting.


• An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.


• Experience of applying relevant legislation, policies and procedures to individual pieces of work.
  
  West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do., If you are thinking why join West Sussex there is a supportive culture that is second to none. You will receive regular, supportive and reflective supervision from senior social work colleagues, but you will also need to use your own initiative where appropriate. Employees are genuinely valued, respected and there is an emphasis on work life balance. Hybrid working helps us deliver a great service and our employees enjoy the flexibility this gives to carry out their role whilst fitting around their home lives. In this role you will need to be in the office at Crawley for a minimum of 1 or 2 working days and the rest of the week can be worked on a hybrid basis.