Go to job search

Arcade Host

Bandai Namco Amusement Europe Ltd.

Arcade Host

£23795

Bandai Namco Amusement Europe Ltd., Bognor Regis, West Sussex

  • Part time
  • Temporary
  • Onsite working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: fac5fb71084d41f6a60eaf01186634b8

Full Job Description

  • Serving customers, taking accountability for the principles of good customer service, remaining helpful and courteous at all times. Including dealing with; customer queries, complaints (initial stage) etc.

  • Maintaining a high standard of cleanliness within the arcade area on a daily basis.

  • Escalating machine faults or issues to management.

  • Ensuring that all transactions are processed correctly and that any errors are reported to management.

  • Ensuring the correct handling of both cash and credit floats at all times as trained.

  • Operating any of the site attractions as required (full training provided).

  • Carrying out replenishment tasks i.e. refilling machines, re-stocking the prize shop etc.

  • Receiving deliveries and following correct procedure to check all items are accounted for.

  • Maintaining a high standard of stock control, and escalating any issues with the management team.

  • Working with management and colleagues to identify opportunities to increase the areas market share, profitability or revenue.

  • Providing onward training to new starters and highlighting training and coaching needs to management.

  • Following all health and safety policies, procedures and legislation at all times.

  • Completing any paperwork that you are responsible for correctly.

  • Ensuring all business-related visitors are dealt with correctly as trained i.e. police, enforcement officers, workmen, company reps etc.

  • Maintaining housekeeping standard in all arcade back-office area at all times.

  • Maintaining security standards in all arcade back-office areas at all times.

  • Ensuring personal grooming standards are maintained at all time.

  • Develop a good working relationship between your colleagues and management.


    • Due to the nature of the business, all team members must complete a Gambling Awareness training course provided by the company before the start of your first shift. Offers of employment are subject to the successful completion of a one month probation period, the acquisition of suitable references and a criminal record check.

  • Customer Service: 1 year (preferred)

    On average our team members work between 4-20hrs during Term Time, with the opportunity to gain more hours to cover holidays and during busy peak times, such as school holidays and bank holidays.


    • This is a seasonal position, with the arcade operating 9 months of the year. We are closed over the Christmas period, with opportunities to return at the start of a new season.

    Applicants must be 18 or over to comply with UK Gambling Laws.

    The arcade is open from 9am - 11.30pm, 7 days a week, so weekend and evening availability is highly desirable., Job Types: Part-time, Temporary contract, Fixed term contract, Zero hours contract
    Contract length: 6 months

    Pay: £10.18-£11.44 per hour

    Expected hours: No more than 40 per week

    Benefits:
  • Employee discount


    • Schedule:
  • 10 hour shift

  • 12 hour shift

  • 8 hour shift

  • Every weekend

  • Night shift

  • Weekend availability