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Apprentice Account Handler

Wiser Academy Ltd

Apprentice Account Handler

Salary Not Specified

Wiser Academy Ltd, Leeds

  • Full time
  • U
  • Onsite working
  • Apprenticeship programme

Posted 3 weeks ago, 21 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 1df01d13a86c4d35b9029af4d5680dbd

Full Job Description

  • Ensure that client policies and related contracts are efficiently and professionally managed.


  • Provide support with the handling of clients. Provide an excellent level of customer service.


  • Comply with company processes and procedures.


    • Principal Responsibilities:
  • Ensure that business is transacted efficiently.


  • Develop and maintain excellent relationships with clients, colleagues and suppliers.


  • Ensure documentation sent is accurate and complete.


  • Ensure that client queries are handled swiftly and accurately.


  • Assist clients with claims queries.


  • Prepare quarterly review documentation, claims reviews and presentations.


  • Assist with renewals and new business sales.


  • Assist with sales opportunities to existing clients.


  • Process mid-term alterations.


  • Accompany colleagues on client meetings where necessary.

    5 A-C GCSEs.


  • A desire to learn new skills and study further qualifications.


  • Able to communicate clearly and concisely.


  • Can solve problems using own judgement on areas within authority.


  • Willing to comply with internal and regulatory requirements.


  • Good organisation skills., GCSE or equivalent (required)

    Casual dress

  • Company pension

  • Free parking

  • Life insurance

  • On-site parking

  • Private medical insurance


    • Schedule:
  • Monday to Friday