Ambulance Care Assistant

EMED Group

Ambulance Care Assistant

£23795

EMED Group, Castle Fields, Shropshire

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 2 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 329dd7af53a042698cbc4b53eb7237f7

Full Job Description

If you're passionate about people and feel you want to make a difference at work, then consider a career with us.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you'll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.

Other duties include

  • Assisting in the transportation of 'end of life' service users, ensuring a high level of empathy is present at all times

  • Building rapport by effectively communicating with patients and their relatives/friends

  • Responsible for lifting, securing and helping service users in and out of the Ambulance

  • Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital's or to family/friends at their homes.

  • Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.

  • Assisting service users with challenging behaviour and/or mental health illnesses

  • Ensuring that the ambulance is kept safe, clean and tidy

    Committed to patient care

  • An effective communicator and experience of communicating with others in what can often be emotional circumstances

  • To be a calm, considerate, careful driver, with no more than three penalty points on your license

  • To have a natural flair for team working and collaboration

  • Be physically fit for patient handling and moving

  • Pass an Enhanced DBS check (company funded)

  • Be able to work flexible shifts

  • Familiar with the local and surrounding area

    Pulled from the full job description

  • Company pension

  • Employee assistance programme

  • Free flu jabs

  • Paid training

  • Referral programme, This role is full time (47.5hrs per week across 5 days) and permanent, on a rotational shift pattern. The shifts range from Monday - Sunday and you will be required to work a mixture of shifts including early starts, late finishes & some night shifts. Please only apply if you are able to work these hours., Life Assurance - providing colleagues and their family financial peace of mind and protection to the value of £5,000.

  • 24/7 online/telephone GP Consultation and access to prescriptions.

  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.

  • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.

  • Unlimited mental health consultations.

  • Unlimited physiotherapy consultations.

  • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.

  • Financial guidance re retirement planning, tax savings and state benefits.

  • Long Service Recognition Scheme - recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.

  • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.

  • Refer a Friend recruitment incentive scheme with financial rewards.

  • The EMED foundation, to provide support to colleagues and our local communities.

  • Paid holiday entitlement.

  • Pension Scheme.

  • Blue Light Card.

  • Uniform provided.

  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.

  • Flu vaccination (through an internal campaign in Autumn/Winter)


  • Training

    We are committed to colleague development and will invest in your training which includes First Aid and also provides you great opportunities to develop your career, skills and experience through a variety of training programmes.

    On joining E-zec, you will have two weeks of paid training that will cover a range of courses like safeguarding, infection control, health and safety, manual handling and many more.

    Our aim is to equip you with all the skills and training you need to become a fully competent ACA, so if you are looking to grow your career within an organisation who really care, we would love to hear from you!

    EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
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