Administrator

HJR Cleaning are seeking a dedicated and organized Administrative Assistant to join the team. As an Administrative Assistant, you will play a crucial role in providing administrative support to ensure smooth operations and efficient communication within our company. Your attention to detail, strong organizational skills, and ability to handle multiple tasks simultaneously will contribute to the overall success of HJR Cleaning.,

• Everyday administrative support


• Getting everything ready for the day regarding the equipment needed for the day - cloths, caddies, hoovers, mop etc


• Updating Zenmaid (the rota system) for the day ahead


• Management of Zenmaid making any changes to the day that are needed


• Contacting clients via whats app/text letting them know of any changes


• Dealing with housekeepers phoning in sick and making changes to the set up for the day if needed


• Management of email account


• Oversight of cleaning products and ordering more when needed


• Diary management for the housekeepers such as holiday requests


• Updating any paperwork such as contracts, handbooks


• Organising Zenmaid for the week ahead


• Booking in client visits


• Support to the Managers and Supervisors


• Maintain and update employee records, including contact information, work schedules, and performance evaluations.


• Assist in the recruitment and hiring process by posting job advertisements, reviewing resumes, scheduling interviews, and conducting reference checks.
  
  Proven experience as an administrative assistant or in a similar role.


• Excellent organizational and time management skills with the ability to prioritize tasks effectively.


• Strong attention to detail and accuracy in all work.


• Exceptional communication skills, both verbal and written, with a professional and friendly demeanor.


• Proficient computer skills, including MS Office (Word, Excel, Outlook) and the ability to quickly learn new software systems.


• Ability to maintain confidentiality and handle sensitive information with discretion.


• Flexibility to adapt to changing priorities and work under pressure in a fast-paced environment.


Personal qualities:

• A genuine excitement in the job role and industry is important together with committed, responsible behaviour.


• Positive and flexible attitude., Certificate of Higher Education (preferred)


Experience:

• Customer service: 1 year (preferred)


• Administrative experience: 1 year (required)


Language:

• English (required)


Licence/Certification:

• Driving Licence (preferred)