Administrator

The purpose of this role is to carry out administrative duties for the business Churchill Estates Management (CEM), working as a team with the Senior Administrator and Receptionist. To include typing correspondence, filing, letter writing, mail merges, minute taking and general office duties, as well as covering the reception when needed.
This role will interact with all Colleagues at CEM, as well as liaising with Owners from our developments, contractors and more.

• Creating and managing documents/spreadsheets and compiling reports.


• Answer, screen, and forward incoming calls in a polite manner.


• Producing all Operation's and Finance Mail merges for site/leaseholder letters including ballot papers, budgets for Budget meetings, end of year accounts as well as ad hoc letters to leaseholders.


• Collating the meeting dates for accounts and Area Manager meetings.


• Processing Condolence Letters


• Collecting & Scanning changes to owner documents, including Authority to Disclose. Ensuring that the online software (Qube) is up to date.


• Taking telephone queries regarding Authority to Disclose/ alternate addresses/ POAs


• Covering reception between the team when the Receptionist is away.


• Occasional Qube query.


• Ordering and organising new Lodge set up boxes & new ID badges.


• Ensure that the out of hours rota is always up to date and sent to all parties. Dealing with incoming and outgoing correspondence.


• Filing and archiving and uploading information onto the CEM intranet.


• Ensure that the Master Key procedural guide is followed and relative spreadsheet is kept up to date. Monitor and ensure that the process for Residents' Associations is maintained in accordance with the ARHM Good Practice Guide and liaise with relative officers of the association accordingly.
  
  You will have an excellent working knowledge of Microsoft 365 (excel and word) & can create mail merges


• You will be well organised with excellent attention to detail & good letter writing experience


• You will be engaging, self-motivated, calm under pressure, focused on delivery


• You will have a can do attitude
  
  Churchill Retirement Living is the fastest growing company in the UK retirement house building sector. We are privately-owned, family-run and financially robust. We are proud of what we do and of the people we work with; and to turn our ambitious expansion plans into reality, we will be investing c£250m in land within the next 3 years. We have absolute confidence in the UK retirement housing market and are ready to invest further!

We have industry leading margins which makes Churchill a very stable business and competitive in the land market, and we enjoy the benefits of our own funding facility which means we can move quickly to secure any site which fits our criteria.
We are a multi award winning business including being named the 'Best Medium House Builder' at the WhatHouse? Awards and we were previously voted the 3rd 'Best Company to Work for' in the Sunday Times Awards.
This is an exciting time for our Churchill Land Colleagues as we have a clear strategy, agile infrastructure, and industry leading planning support.

• COMPANY VALUES - TORCH - Trust / Openness / Respect / Communication / Honesty
  
  Competitive Salary & Company benefits


• 37 hours per week, Monday to Friday


An exciting opportunity has risen for an Administrator to join our ever-expanding team to support our growth drive strategy which will see us doubling our sales output by 2025. Based in our Ringwood office you will be joining one of the UK's best housebuilders!
Why join Churchill team?

• Maximise your earning potential


• Competitive basic salary, which is reviewed annually


• Ongoing investment into your personal development with the opportunity to achieve professional qualifications


• Career progression that is tailored to your goals


• Plus we offer other benefits, which include; 24 days holiday plus a day off for your birthday, Personal Pension Plan, Life Assurance and Health Screening


• £200 John Lewis vouchers for expectant parents


• Long service awards


• Colleague land referral bonus scheme


• We are a socially responsible company with our own Charitable Foundation who offer a fund matching programme for colleagues


• Colleague wellbeing programmes and initiatives, including access to our Employee Assistance Programme