Administrative Assistant

You will provide comprehensive administrative support to ensure the efficient operation of the office. Working across the Marketing, Sales, and Account Management teams, you will support a wide range of tasks and special projects. Drawing on your excellent communication skills, proficiency in office software, and the ability to multitask in a fast-paced environment you will ensure the Head of Sales & Marketing is regularly updated and important day-to-day tasks are delivered on time, every time., Administrative Support - support in preparing internal and contractual documents, handling correspondence with 3rd parties, and maintaining contractual registers.

Project Support - provide project support across our Marketing, Sales, and Account Management functions to ensure that projects are delivered on time and tasks are completed.

Inbound respondence management - redirect inbound email communications to relevant teams. Update internal information based on information received.

Market updates - monitor competitive and market activity sharing newsworthy stories that the team need to be made aware of.

Lead generation - manage and respond emails and phone calls we receive from current and potential clients.

Communications - schedule the distribution of key information and newsletters across channels to our audiences.

Client engagement - support with engagement with our clients, representing word360, through the customer lifecycle.

Ad hoc - support with other duties as required.

Education level. - A-Level minimum.

2 years' Experience in administration.

Excellent written and verbal communication skills

Excellent organisational and time management skills, with the ability to prioritise tasks effectively.

Microsoft knowledge.

Excellent listening skills.

A collaborative team player with a proactive self-starter attitude.

A dynamic self-starter spirit bursting with innovative ideas. (Desirable)

Understanding of the public sector, NHS, healthcare or VCSE,

• A-Level or equivalent (preferred), Administrative experience: 2 years (required)
  
  At Word360, we are dedicated to delivering exceptional language solutions and services to our clients. We are passionate about building a global brand synonymous with excellence in customer service, quality, and innovation. As the largest interpreting agency in the Midlands and the UK, we have achieved a number of accolades over the years including 'Business of the Year' at the Chambers of Commerce awards this year.
  
  Word360 is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:


21 days holiday per year + bank holidays + extra day off for your birthday

An extra day's paid holiday per year: For every year you remain part of our team, you'll earn an extra day's annual leave up to 5 years

Onboarding and full training provided; We invest in continued training and annual group training to ensure you continue to be better,

Employee awards and training and development opportunities

Health Insurance: Also enjoy free gym memberships, free cinema tickets and lots more

Build your career: Get out what you put in. With our growth plans, you will be constantly pushing the boundaries of your expertise.

Cycle to Work scheme: Let us help you be part of the cycle revolution

Work Pension

Private healthcare

Social events and opportunities to innovate across the business

Join Our Team:

If you are ready to take on a challenging and rewarding role in shaping the future of our brand and driving business growth through effective communication and engaging events, we want to hear from you! Please submit your resume and cover letter to [email address] with the subject line "Communications and Events Executive Application."

Word360 is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

Job Types: Part-time, Permanent

Schedule:

• Monday to Friday