Administration Officer - Cardiac Rehabilitation

Key working relationships: Patients, Cardiologists, Advanced Clinical Practitioners, Cardiology Secretaries/ administrator, Cardiology Nursing Teams, Heart Failure Nursing Teams, GP Surgeries, External Organisations, General / Operational / Service Managers Key Result Areas: The role of the Cardiac Rehabilitation Administrative Officer is multi-faceted. Through dedicated administrative and clerical support the post holder will assist the Cardiac Rehabilitation Team with a variety of clerical duties, ensuring the daily smooth running of the service within the acute Trust and where necessary at the external venues used to deliver exercise and information sessions. The Cardiac Rehabilitation Administrative Officer support to the team and the unit manager in clerical duties, the daily running of the department and ensures that all support facilities are in place. Main Duties Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input
accurately in line with Trust guidelines. Data entry to the National Cardiac Rehabilitation Audit data base Liaise with other members of the multi-disciplinary team, such as secretaries, social services etc. Requesting and obtaining patient records Booking and rescheduling patient appointments when required To send receive and distribute referrals and other documents having due regard to their relative urgency and confidentiality. Make any relevant follow up appointments Photocopying, scanning faxing and filing documents as required Provide clerical support to the Cardiac / Heart Failure Rehabilitation Teams Log any maintenance work as when required for cardiac rehabilitation equipment that is the responsibility of the service. Service Improvement and Audit To support any service based audits e.g to the role of ward administrator e.g. data entry to the National Audit of Cardiac Rehabilitation Audit (NACR) data base, Trust based patient feedback surveys Housekeeping Duties To order
stationary and general supplies to ensure the service runs smoothly and efficiently To ensure the cardiac / heart failure rehabilitation service / office housekeeping and organisation is managed effectively and efficiently Communications and Working Relationships To communicate with others in a polite and courteous manner at all times The post-holder will be expected to communicate with medical and nursing staff and also with patients, relatives, carers, other members of the public and external organisations The post holder should maintain patient confidentiality at all times The post holder will be expected to act in accordance with all Trust policies and procedures at all times General Items