Admin Support Band 2 | Coventry and Warwickshire Partnership NHS Trust

Assist in the provision of an effective administrative service across all services in the building, to support the clinical functions of the Trust. Work in conjunction with colleagues, service users and stakeholders to provide an efficient clerical support service.

To ensure that a high standard of customer care is provided in all telephone and reception responsibilities using tact, discretion and sensitivity. To ensure positive promotion of Coventry and Warwickshire Partnership Trust values and vision.

The post-holder will play an important role within the Admin Team to provide efficient and comprehensive administrative support to clinicians and managers.

You will work within an integrated and skill mixed admin team across sites to support clinical service delivery and duties will include date inputting, ordering, telephone queries, care records management and reception cover.

You will also be required to cover other admin roles at times of absence, eg ward clerks, to ensure a safe and efficient service is available at all times.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

Coventry & Warwickshire Partnership Trust are looking for an enthusiastic and self-motivated person to join our admin team based at St Michael's Hospital, Warwick., We are looking for individuals with a positive approach who are able to build effective working relationships and who are flexible in their outlook. The essential requirements of this post are good telephone manner, high level communication skills, accuracy and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team.

Excellent IT skills are essential to be able to undertake data inputting, collation of information, use of emails, etc. Full training will be provided for Trust systems.

These include:

• generous annual leave entitlement which increases during your time with us


• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more


• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more


• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes


• wellbeing support, including an in-house counselling service, external helpline and more


• staff networks and support group


We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.