Admin Assistant

Athena Care Homes (UK) Limited

Admin Assistant


Athena Care Homes (UK) Limited, St James' End, King's Lynn and West Norfolk

  • Full time
  • Permanent
  • Onsite working

Posted 6 days ago, 15 May | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 31b8349686a84a9cae9e1405980f347d

Full Job Description

As an Admin Assistant at Goodwins Hall Care Home, you will be responsible for providing a high standards of customer service and positive first impressions for all guests visiting the home., Reporting to the Home Admin Manager, the Administration Assistant will be in charge of ensuring the reception area provides a friendly, welcoming and professional image at all times. You will also be in charge of supporting the Home Admin Manager with a variety of administrative tasks, such as; answering enquiries, responding to emails, and postal duties.,

  • Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.

  • Assist the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave and processing leavers.

  • Support the Home Admin Manager with day-to-day admin tasks ensuring that they are completed with accuracy and efficiency.

  • Assist with enquiry handling, preparing and sending out brochures and responding to and sending emails

    Previous administrative experience is desirable, as is knowledge of Finance and or HR procedures, however training will be provided for the successful candidate.

  • You will have excellent customer service, communication and IT skills, ideally Microsoft Office, together with an eye for detail.

  • You are confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner, at all times.

  • You are organised, numerate and accurate, with a 'can-do' attitude.

    About Goodwins Hall Care Home:

  • Nestled in a quiet area at the bottom of Goodwins Road, our 76-bedroom care home is known for its beautiful fountain centrepiece at the entrance.

    Our sought-after care home provides a variety of high-quality care, whilst boasting a full activities schedule and amazing facilities. Our team at Goodwins Hall are dedicated, committed and caring and constantly strive to ensure all of our residents lead happy and fulfilling lives., Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

    Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

    Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

    We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.
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  • Competitive salary.

  • 28 days of holiday per year.

  • Free Blue Light Card & access to the Blue Light discount platform.

  • Annual recognition awards ceremony - The AFTAS.

  • Refer a friend scheme.