Account Manager

At Green Task Force Ltd client relationships are our top priority. We're looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Duties include developing account plans, managing client relationships and delivering proposals, Business development and maintaining client frameworks and portals.

Key Duties & Responsibilities

• Negotiating and closing business contracts with existing and new clients



• Maintaining our registration on client frameworks/portals



• Delivering sales pitch to prospective clients



• Communicating to clients clearly addressing their concerns and resolving any conflicts that arise



• Raising clients' business concerns and needs to the company's management.



• Preparing and presenting business and account updates to the company's management and clients



• Monitoring the budget of the client, explaining costs or expenditures, and discussing new terms, if necessary, with senior management approval



• Following up with clients to ensure they are satisfied with the company's products or services.



• Contributing information to sales strategies by assessing current product results, monitoring competitive products/services, assessing needs to be filled and analysing customer reactions.



• Attending roadshows and network meetings where needed


Key Accountabilities

• Ensuring the effective management of existing and prospective clients



• Working in partnership with internal and external customers to ensure all needs are met.



• Ensure that opportunities for growth of the company are followed up and presented to senior management.
  
  Understanding of the Land Based Sector with a particular focus on the Landscaping/Fencing/Arboriculture industry including horticulture



• Strong interpersonal skills to foster positive relationships with customers/staff and stakeholders.



• Verbal and written communication skills



• Excellent understanding of the company



• Strong negotiation and customer service skills



• Multitasking skills



• Data collection and analysis skills



• Listening skills



• Interpersonal skills



• Emotional intelligence



• Business acumen knowledge


Abilities

• Ability to handle multiple tasks and manage time efficiently.



• Ability to evaluate and measure project deliverable and implement necessary adjustments to ensure objectives are met.



• Confidence to share best practice and specialist knowledge


Knowledge and Experience

• Demonstratable experience in Account management


· Proven experience in obtaining and delivering company objectives.

• A professional qualification is preferred but not essential.


· An understanding or awareness of veteran support.

· An understanding or awareness of horticulture and arboriculture.

• Experience working with multi-disciplinary teams.



• An understanding of ethical codes of practice I



• Excellent communication, teamwork, and leadership skills., A-Level or equivalent (preferred)


Experience:

• Account management: 1 year (required)


• sales: 1 year (preferred)
  
  Canteen


• Casual dress


• Company pension


• Employee discount


• Employee mentoring programme


• Free parking


• Health & wellbeing programme


• On-site parking


• Work from home


Schedule:

• Monday to Friday


Supplemental pay types:

• Performance bonus