Account Manager

We are looking for an Account Manager to build and preserve trusting relationships with our B2B customers. We'll rely on you to find ways to outperform our competition and maintain our company's positive image. You will be primarily focused on the UK with some international outreach.

When you're not on the phone or in meetings, you'll be updating our CRM Hubspot. You'll use Hubspot to record every interaction with clients and prospects, building a data-rich pipeline of new business opportunities that enables you to close more sales every quarter.

Responsibilities

• Understand customer needs and find solutions to address them


• Identify key staff in client companies to foster profitable relationships


• Promote high-quality sales, supply, and customer service processes


• Aim to preserve customers and support retention


• Approach potential customers to establish relationships


• Gain solid knowledge of competitors
  
  You're a proven B2B Account Manager with a track record of achieving and exceeding your revenue targets


• You'll have experience of managing a pipeline of business from initial contact through to close


• You'll have excellent knowledge of CRM systems and understand the value that they add to your role


• Some knowledge of working on international markets is desirable but not essential, You need to be a professional who effortlessly communicates with people at all levels of an organisation


• You'll need to be a self-starter and comfortable working largely on your own.


• You'll need to be very organised with your meetings, calls and reporting


• You'll need to be comfortable producing professional sales presentations and proposals in PowerPoint


• You don't need to have a background in training or Health & Safety; it's more important that you demonstrate the skills and experience we're looking for
  
  Phoenix Health & Safety is one of the leading providers of Health and Safety training in the UK and South Africa. We provide classroom, e-learning and in-house training to individuals and businesses across every sector of the economies that we operate in.


Established in 2005, we are privately owned with a supportive Venture Capital partner. We have an ambitious but achievable growth plan for the next three years, that will see us expand our operations across the globe.