Account Manager

An exciting creative communications agency specialising in brand, digital, sustainability and corporate reporting is looking for an Account Manager to join the team. This agency works with ambitious listed and private companies across multiple sectors to solve their communication challenges, using creative insights and powerful ideas. They are experts at developing brands with purpose, sustainability strategies, online communication and corporate reporting, building long-term value for their clients.

As Account Manager, you'll be responsible for…

• Working with an Account Director, you will scope and plan projects: create proposals, statements of work and project plans; including estimating, tracking and updating documentation through the project life cycle.


• Ensuring that projects are delivered on time and within budget.


• Taking ownership of smaller client projects and associated deliverables.


• Developing long-term relationships with clients.


• Mobilising the project team (attending kick-offs and contributing to internal resourcing processes). Actively planning time on projects in line with budgets and booking resources via the Operations Director.


• Facilitating collaboration within internal teams, including setting up meetings and confirming actions.


• Checking amends and copy capture of typeset proofs.


• Defining responsibilities and allocation of tasks with the project team.


• Identifying, managing and monitoring project risks, issues and assumptions.


• Providing effective client communication through the course of the project delivery.


• Being a strong collaborator and negotiator through the project.


• Acknowledging all client requests in a timely fashion, considering appropriate response with the wider team (as needed).


• Communicating project requirements clearly to ensure clarity and unity amongst the team.


• Weekly status reporting to both internal and external stakeholders.


• Tracking the project actual time and expenses incurred.


• Accurate understanding of revenue forecast across all your projects to help the Account Directors accurately complete the financial forecast.


• Keeping a close eye on your projects ensuring that you're aware of all activity and approvals.


• Having the ability to juggle multiple projects and manage and prioritise your time.


• Quality assurance - Account Managers are responsible for making sure the right resources have reviewed and signed off work before it is sent to the client.


• Managing clear client feedback, team comms and implementation.


• Obtaining client sign-off on key project deliverables.


To be right for this role, you must be a positive, collaborative and energetic personality who is passionate about corporate communications. If you're looking for a role where you'll be responsible for leading a variety of exciting accounts and working alongside a fun, collaborative and supportive team then don't miss out on this opportunity. APPLY NOW by sharing your CV.