Account Handler - Real Estate

We currently have an exciting opportunity for an Account Handler within our Real Estate team to join our Chelmsford or Glasgow office.

Reporting to the Account Manager for Real Estate, you will be responsible for handling a portfolio of property & liability claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.

Responsibilities

Investigating, negotiating and agreeing settlement of claims in a professional manner

Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims

Liaising with stakeholders overseas

Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales

Ensuring time reporting and billing is compliant with internal standards, processing and systems

Ensuring invoices raised are accurate and timely

Liaising closely with McLarens Adjusters where appropriate

Attend client review meetings.

Ideally, successful candidates will have gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication and organisational skills. They will have proven capability in negotiation, decision making, and problem-solving skills, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative.

It would be desirable for candidates to be professionally qualified or working towards a professional qualification.

Founded in 1932, McLarens is a leading independent global insurance services provider with owned offices and operations strategically located in 45 countries around the world. With a focus on complex, commercial and specialty markets, McLarens provides loss adjusting, claims and risk management services, as well as auditing and pre-risk surveying. McLarens' global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service. McLarens, expert adjusters have an average of over 25 years' experience, operating across a range of industries with specialties including: Agriculture, Aviation, Casualty, Crisis Management, Construction & Engineering, Entertainment & Contingency, Environmental consulting, Forensic Engineering, Forensic Fire Investigation, Global TPA Services, Investigation, Marine, Natural Resources, and Property services. For more information, please visit: www.mclarens.com