We are looking for a full-time Front of House Assistant in our Cardiff office. The working hours are Monday to Friday, 8:30am - 4:30pm with flexibility to work additional hours. The role requires an experienced professional with strong client focus who will be responsible for all client areas within the building as well as the total care of clients in person and on the telephone.

Typical Workload

Meeting and greeting clients

Providing refreshments (including ordering/laying-out of lunches)

Clearing rooms and conducting quality checks

Room set up changes

Reconciling invoices

Answering incoming calls

Scanning, binding and photocopying

Ensuring adequate stationery, printing stock and consumables are maintained

Administrative duties including opening and scanning morning post to Fee Earners, preparing post for collection by Royal Mail and DX.

Carrying out archiving tasks, closing files, deeds and Wills and preparing them for collection

Booking couriers and allocating on-site parking

Experience in a Front of House / Client Facing / Reception position

Positive, enthusiastic and pro-active approach

Excellent organisational skills

Ability to work as part of a team and use own initiative

Knowledge of Microsoft packages

Accuracy and attention to detail

'Can do' and 'will help' approach

Good communication skills

Excellent client care approach

Understands and complies with Information Security responsibilities commensurate with this advertised role including Data Protection and the duty of confidentiality

26 days' annual holiday and option to purchase 1 weeks' leave

Birthday holiday

My Time - one working week off for community, faith-based festivals, volunteering, or wellbeing activities

Profit Share Scheme

Performance related bonus scheme

Private medical insurance including access to a health advice helpline

Auto-enrolment pension scheme (5% employer pension contribution when employee contributes 3%)

Life assurance scheme

Critical illness cover

Cash Plan - claim for flu jab, health screening, optical and dental plus a range of wellbeing and health services

Employee Assistance Programme

Professional subscriptions

Free parking or travel season ticket loan depending on your office location

Cycle to work scheme

Discounts at leading retailers

Recruitment referral scheme

Gifts at key lifestyle and career milestones

The successful candidate will be confident, smart and efficient, demonstrate an excellent telephone manner and be able to use their initiative as well as the ability to work within a team. Flexibility in the job and working hours will be expected. Applicants must be computer literate and have a basic knowledge of Outlook and Word.

Experience in a Front of House / Client Facing / Reception position

Positive, enthusiastic and pro-active approach

Excellent organisational skills

Ability to work as part of a team and use own initiative

Knowledge of Microsoft packages

Accuracy and attention to detail

'Can do' and 'will help' approach

Good communication skills

Excellent client care approach

Understands and complies with Information Security responsibilities commensurate with this advertised role including Data Protection and the duty of confidentiality

Blake Morgan is one of the UK's leading full-service law firms, with offices in London, Wales, Thames Valley and the South Coast region. We provide our clients with practical and straightforward legal advice whatever their regional, national and international requirements. Our clients are commercial businesses, not-for-profit organisations, government agencies and private individuals., It's part of the way we like to do things. If you wish to work amongst colleagues with these behaviours, then you will find yourself amongst likeminded individuals at Blake Morgan.

Some of the benefits of working at Blake Morgan include:

26 days' annual holiday and option to purchase 1 weeks' leave

Birthday holiday

My Time - one working week off for community, faith-based festivals, volunteering, or wellbeing activities

Profit Share Scheme

Performance related bonus scheme

Private medical insurance including access to a health advice helpline

Auto-enrolment pension scheme (5% employer pension contribution when employee contributes 3%)

Life assurance scheme

Critical illness cover

Cash Plan - claim for flu jab, health screening, optical and dental plus a range of wellbeing and health services

Employee Assistance Programme

Professional subscriptions

Free parking or travel season ticket loan depending on your office location

Cycle to work scheme

Discounts at leading retailers

Recruitment referral scheme

Gifts at key lifestyle and career milestones