Waiter

As a Waiter with us, you'll be the face of our establishment, engaging with guests, and ensuring their dining experience is nothing short of extraordinary.,

• Greeting and seating guests with warmth and professionalism.


• Taking orders accurately and efficiently, while offering knowledgeable recommendations from our exquisite menu.


• Delivering meals promptly and courteously, ensuring each dish meets our high standards.


• Handling payment transactions swiftly and accurately.


• Anticipating and fulfilling guests' needs promptly and with a smile.
  
  Previous experience in a similar hospitality role, demonstrating your understanding of service excellence.


• A keen eye for detail, ensuring every aspect of the guest experience is flawless.


• A genuine passion for food and beverage, with a desire to share your knowledge and enthusiasm with guests.


• Strong organisational and communication skills to thrive in our dynamic team environment.


• The ability to collaborate effectively with colleagues to ensure seamless operations.
  
  An hourly rate of £14.50 - £16.50 per hour inclusive of service charge.


• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.


• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)


• Discounted cinema tickets, gym membership, travel, retailers and restaurants


• Generous 30% discount off food and drinks at our restaurants and bars


• Complimentary meals on shift


• Referral bonus scheme for recommending top talent


• Flexible scheduling without split shifts


• Dry cleaning service for work attire and discounted personal dry cleaning


• Enhanced holiday allowance based on length of service


• Season ticket loan for convenient commuting


• Ongoing training, professional development, and fully funded English lessons


• Regular social events, team activities, and fitness sessions


• Benefits like cycle to work scheme and annual long service awards


• One allocated paid day per year for volunteering work


• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks


• And much more!!


Why join Firmdale Hotels?

Firmdale Hotels is an international award winning group comprising of 11 high end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades:

• Ham Yard Restaurant - two prestigious AA rosettes in 2024


• Dorset Square Hotel - an AA rosette and an AA breakfast award 2024


• Conde Nast Traveller 2023 Top Hotels in London, The Soho Hotel and Ham Yard Hotel


• Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality


• Manager of the year - Laura Sharpe, Cateys 2018


• Hotel of the year - Group - Cateys 2018