Travel and Assessment Officer Travel and Assessment Officer

As a Travel & Assessment Officer you will be part of the Children, Families and Lifelong Learning Directorate and will join our Travel & Assessment team who ensure the efficient and effective delivery of Home to School Transport.
We undertake operational tasks and processes, working with Contracted Transport Operators, parents, head teachers and other internal and external agencies where necessary. You will offer guidance and support to these service users, stakeholders and operators. Tasks are undertaken in accordance with relevant Government legislation and Council policies, with an emphasis on attention to detail, high levels of customer service and safeguarding.
This team is responsible for delivering and monitoring compliance of the home to school transport service for children across the authority. This is a complex, statutory area of work that requires adherence to policies and procedures. The post holder must operate to ensure safeguarding issues are adhered to as well as appropriate resources given to pupils who are eligible for travel assistance.

• Experience of working within transport planning and/or contract compliance environment


• An understanding of safeguarding procedures


• Great communication and customer service skills


• Flexibility to work from home and independently learn when required


• An ability to plan effectively
  
  The job advert closes at 23:59 on 26.05.2024 with interviews to follow.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

The starting salary for this full-time, permanent position is £32,512 per annum based on a 36-hour working week.
Our team operates in a flexible, hybrid style with a combination of office and home working - or wherever you feel most productive. We will ensure that you receive a full induction and training with regular guidance, support and performance conversations with your Team Leader; we want you to feel confident and capable in your role.
We are excited to be hiring a new Travel and Assessment Officer to join our fantastic Travel & Assessment team. Surrey's Transport Coordination Centre Team are currently offering a great opportunity for someone looking to develop their career in transport planning. If you've got strong communication skills and some previous experience of working in this key area - we would love to hear from you!
Rewards and benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service


• Option to buy up to 10 days of additional annual leave


• An extensive Employee Assistance Programme (EAP) to support health and wellbeing


• Up to 5 days of carer's leave per year


• Paternity, adoption and dependents leave


• A generous local government salary related pension


• Lifestyle discounts including gym, travel, shopping and many more


• 2 paid volunteering days plus 1 team volunteering day per year


• Learning and development hub where you can access a wealth of resources