Service Manager | London North West University Healthcare NHS Trust

We are looking for an enthusiastic and passionate individual to Work alongside the Head of Discharge Operations, General Managers and Clinical Leadership within the Service and UEC Division and other Divisions within LNWH delivering safe and effective high-quality services, within the available resources, and overseeing the day to day operational management of the department, to achieve Trust targets and complaint management

• To be responsible for the achievement of local and national performance targets as outlined in the Trust's performance assessment framework.


• To assist the Head of Discharge and Clinical Leads in developing, delivering, implementing and evaluating business plans, ensuring the business planning process contributes to the Trust strategy


• To be operationally responsible for the delivery of discharge targets for the Service in Ealing. To lead on the analysis, implementation and monitoring of departmental processes liaising with other service areas and external agencies making changes and improvements as required.


• To provide effective leadership, motivation, performance management and development processes to achieve the required results


• To providetimely, high quality and complex information in respect of operational efficiency, performance against local and national targets and activity and financial performance
  
  London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.


Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK


• St Mark's Hospital: an internationally renowned specialist centre for bowel disease


• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice


• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.


We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.