Service Delivery Support

To effectively manage self, workload and dealing with all queries and directing as
To ensure that a high level of patient care is demonstrated at all times and that the privacy and dignity if all families and young people is
Provide comprehensive administrative support to the wider team and Service Manager.
Daily organisation of the office including opening post, distributing appropriately and proactively and delegating
Record queries from face to face/post/email/phone contact, and be responsible for passing on to the most appropriate person if beyond own control.
Tasks involving children's records; scanning, archiving, emails, appointment booking and checking clinical
Provide admin support for the Service Manager inclusive of for E-Rostering duties, eExpenses, ESR, HR forms, maintaining staff records, facilitating appointments and the checking and sending of clinic
Provide Full Administration support for ECG/Bloods for the directorate (appointments, queries, scanning, letters etc)
Provide admin support with various waiting lists across the services.
Provide support to other members of administrative staff across the service in cases of sickness or leave
Given the vulnerability of the client group and the amount of client contact, any safeguarding concerns to be immediately raised with Team lead or lead clinician.
To offer training and support for administrative staff in the service including bank admin staff, and for clinical staff on systems and data, Applications will be transferred to the TRAC system, by completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training records
Correspondence regarding your application will be sent to you via a TRAC system account.
Please submit your application as soon as possible; due to the high volumes of applications we receive we reserve the right to close any adverts before the closing date once we have received sufficient applications.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.
Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly , the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)
Please note if a DBS is applicable for the position then a charge will be deducted from your first salary or upfront cost if a staff bank position.
Please note that all new starters to the trust are subject to a probationary period.

We are looking for a bright and vibrant person, with a can do attitude to join our friendly and supportive team as a Delivery Support Administrator.
The post hours are 37.5 hours per week, Monday to Friday.
The post holder will provide comprehensive administrative support to the Service Manager for Children's ADHD & ASD Team, CYP Community Eating Disorders & Paediatric Psychology and additionally provide full administration for the ECG/Bloods across the Directorate. Strong organisational skills, IT Skills (including Microsoft packages) and flexibility are required.
Additionally there is
We are seeking an individual who is enthusiastic, flexible and creative in their approach and can work alongside nursing staff and the wider multi-disciplinary team to provide quality and effective administration support.
In return, you will become a valued and integral member of a friendly and dynamic team, benefiting from a comprehensive supervision and appraisal system with a commitment to staff development.

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.