Service & Aftersales Advisor
Newport Caravans
Service & Aftersales Advisor
£25000
Newport Caravans, Casnewydd
- Full time
- Permanent
- Onsite working
Posted 3 weeks ago, 13 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 62c7335c4b1f4840a9b52637e0504abe
Full Job Description
Newport Caravans are currently recruiting for a Service & Aftersales Advisor to assist in our Caravan and Motorhome service workshop. We are looking for a talented and driven individual with a passion for relationship building. Ideally candidates will have a proven track record in a customer service environment and experience within the caravan and motorhome industry is desirable but not essential.
Principle tasks;
- Managing inbound calls & e-mails to book in customers for works to be carried out.
- Creating job cards and invoicing for works and taking payments.
- Ensuring warranty claim paperwork is up to date to forward to our warranty department for processing
- Ordering of parts for the workshop through the shop
- Liaising with customers with progress updates face to face, over the telephone or e-mail.
- Handling customers at the front desk to book in caravans and motor homes and also handing back the vehicles once the works are complete
- Organising and communicating tasks between the workshop team
From £25,000 a year - Permanent, Full-time, Pulled from the full job description - Additional leave
- Company pension
- Free parking
- On-site parking