Scheduling Assistant
Specsavers
Scheduling Assistant
£38000
Specsavers, Hill Park, Fareham
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 13 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 6fa7e091e2db4569982dd09b46adae74
Full Job Description
Are you passionate about optimizing workforce efficiency while prioritizing employee well-being? Do you excel in data analysis and thrive in driving continuous improvement initiatives? If so, we have an exciting opportunity for you!
Join our Service Desk Management team as a Workforce Management and Continuous Improvement Specialist. In this role, you'll be at the forefront of administering our workforce management system (Calabrio), crafting analyst schedules, and providing invaluable data-driven insights to enhance our operations.
In this role, you'll manage and administer our workforce management tool, ensuring smooth operation. You'll develop comprehensive guides for WFM users and conduct training sessions. Generating optimized schedules for approximately 70 team members will be part of your daily routine. Additionally, you'll deliver daily statistical reports to inform decision-making processes and act as the go-to person for Service Desk data and reporting needs.
You'll excel in identifying and communicating potential risks through data analysis to stakeholders, presenting monthly data packs, and making recommendations for process improvements. Your continuous drive to enhance data quality and accuracy, foster collaboration, and share best practices across the organization will be highly valued.
Up to £38,000 a year - Permanent, Pulled from the full job description
- Company pension
- Private medical insurance
Full job description
Up to £38,000 + Bonus
We offer two bonuses (personal performance paid quarterly and company performance paid annually) with private healthcare and dental cover and a generous pension scheme.