Researcher

Conducting research on gone away and deceased cases provided by financial and legal services clients.
Proactively work to maintain accuracy rate and quality standards.

Manage case load to agreed deadlines both from line manager and clients.
Investigating client queries to ensure quality.
Working closely with the Head of Research, attending meetings as required.

Ordering and processing of legal documentation / certificates.

Potential to work in nationwide record offices.

The ideal candidate will be computer literate and comfortable with Microsoft packages.

The successful candidate will be diligent, thorough, and comfortable working independently whilst managing their own case load (with the ability to maintain focus for extended periods of time). Good organisational and communication skills in written and spoken English is key., Experience of genealogical research and/or desktop tracing is favourable, but training will be provided.

Knowledge of public and proprietary world-wide data sources and archives would be useful but not essential.

Accurate data entry skills and computer literacy are essential.,

• A-Level or equivalent (required)
  
  We are a rapidly growing legal and financial services technology provider offering access to a unique range of products and services.


We believe in delivering an unrivalled customer experience and are looking for a Researcher to join our expanding team.

We are recruiting for a permanent full-time, position working 09:00 to 17:30 Monday to Friday. Part time will also be considered.

The position is initially home-based with the possibility of travel to our offices in Burgess Hill, Newmarket or Norwich.

Job Types: Full-time, Part-time, Permanent

Benefits:

• Company pension


• Life insurance


• Private medical insurance


• Sick pay


• Work from home


Schedule:

• Monday to Friday