Receptionist / Team Administrator

We are recruiting for a Receptionist/Team Administrator who will be an integral part of our Winchester office, the successful candidate will need a positive, 'can-do' attitude and enthusiastic to take pride in this key position. You will be responsible for providing effective and efficient reception and administrative support. We are keen to recruit someone who is looking for longevity in a role and experienced in providing high level customer service., Tailored career development - focused on professional, personal and/or educational
We believe that everyone performs their best when they feel like they belong and can be their true selves at work. As an equal opportunities' employer, we will support you to ensure you have everything you need to be successful and achieve your best in your career at Ridge. If you'd like to discuss accessibility, accommodations or adjustments during your application & selection process, please contact us at workwithus@ridge.co.uk and we will work with you to ensure you feel included and supported.
A polite note to Recruitment Agencies
We enjoy great relationships with our agency partners within our framework, and fully believe in the value of a blended approach to finding the best talent. However, we are recruiting for this role directly and aren't seeking support from agency partners at this time - any unsolicited CV introductions won't be honoured, and we won't grant candidate ownerships on any introduction that you make for roles that haven't been briefed & released to you by our Talent Acquisition team.
We are committed to nurturing strong partnerships within our agency framework, but there are occasions where we looking to enlist the help of others. If you would be interested in working with us in the future, please send a message to workwithus@ridge.co.uk, and we'll reach out to you should there be an opportunity.
Role and Responsibilities:

• First point of contact for all visitors to the company, providing an exceptional standard of service with a positive attitude.


• Answering the phone, transferring calls and taking messages if applicable


• Taking ownership of the reception area ensuring it is presented in a clean and tidy manner


• Ordering lunches for events or meetings


• Deal with all incoming and outgoing post, booking couriers, ordering business cards etc.


• Making drinks for clients and organising refreshments


• Arrange CPD's for the company


• Petty Cash and support with credit card and expenses reconciliation


• First Aider/Fire Warden - training will be provided


• Scheduling reception rota for lunch cover


• Effectively dealing with any office related questions/queries from colleagues and visitors to the office


• Raising invoices and assisting with debt chasing


• Attending team meetings and minute taking where necessary


• Printing and binding documents


• Preparing presentations


• Setting up jobs, arranging purchase orders, opening submissions and projects on Workspace


• Arranging team socials


• Assisting with fee letters, reports, formatting, typing for the team


• Updating contact lists and directories


• Booking train tickets and travel


• Working closely with project leads to aid data entry for the team in Workspace


• Assist the team with expenses where applicable


• Assist the Office Manager with various ad-hoc tasks to promote a positive culture and well-presented office
  
  To be considered for this role you must evidence / possess:


• Proficient knowledge and demonstrable experience with all MS Office suite-based software including Outlook, Word, Excel, Teams etc


• Excellent communication skills & telephone manner


• Well-presented with an exceptional friendly and professional approach


• Good at problem solving with a 'get it done' attitude


• Excellent time management skills


• Naturally organised with a high attention to detail


• Self-motivated, proactive team player who is dedicated to providing solid support
  
  Ridge is a built environment consultancy, helping our clients transform the quality and sustainability of the built environment. We are enabled by great people who are inspired and proud of what they do and respected for who they are.

Our people are the foundation of our success, and our greatest asset and what separate us, they drive our vision and embody our values. We offer not just a job, but a journey. We believe in commitment, and the value of a stable, flexible, long-term career path. We challenge our people to be the best they can be and help them grow with the right development.
What's in it for you?
Our vision is to be ever progressive, expanding our expertise and nurturing our talent through Quality, Innovation & Growth, to achieve our strategic outcomes:

• Growth which fuels ideas and opportunity for all


• Purposeful and meaningful work


• Continual development and mentoring


• Empowerment, inclusivity and respect


• Happiness and enjoyment


• Openness, honesty and integrity


• Acting as one team
  
  Your reward is focused on your total wellbeing, with a package to support all aspects of life. In addition to your salary, you can expect:


• A healthy holiday balance of 25 days, plus bank holidays & the ability to buy / sell to suit you


• 3 days a year to give your time to others, volunteering for great causes


• An inclusive wellbeing offer:



• Financial - Life Assurance, Pension Scheme (3% Employee, 6% Employer), Income Protection, Salary Sacrifice Car Scheme, flexible choice of Critical Illness Insurance


• Physical - Free Private Medical Insurance, Doctor at Hand Private GP, Best Doctors, flexible choice of Dental Plan, Cycle to Work Scheme, GymFlex & Healthcare Cash Plan


• Mental - Mental Health First Aiders, Help@Hand by Unum


A flexible approach to working, to suit both you & the office