Receptionist

Vacancy for a reliable and warm receptionist to join our team at SANDIACRE , Nottingham.
This position is Part time receptionists for weekend only ,10 hours a week (10am - 3pm Saturday & Sunday).
Sandiacre is a modern, purpose-built care home, recently redecorated throughout, offering leading nursing & dementia care and short-term respite care.
The Receptionist is the first point of contact within the home, ensuring that professional, high quality customer care is delivered in a consistent way and being a dependable support to the home manager and administrator.
Main Responsibilities:
Welcome and greet visitors to the home in a professional and courteous way
Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
In addition to reception duties, provide additional administration support to the home manager on a daily basis, predominantly HR related administration duties, ensuring that the strictest confidentiality practices are followed at all times
Respond to any emergency situations as requested by the home
Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Excellent customer service skills
IT literacy - competent with the use of systems
Previous telephone experience
Professional telephone manner
Knowledge of general administration
Good communication skills and a great team player
Neat and well presented
Excellent written and verbal English.