Quality Systems Technologist

To provide technical management support, ensure clear and concise communication with customers, and conduct internal audits. Work with the team to achieve deadlines, deputising and supporting others within the technical team., To maintain the Quality Systems for the business unit / site. This will include reviewing and amending Quality documentation, Internal Audits, reviewing Industry legislation and Customer Requirements. Provide service and support to the technical leadership team. This work includes data entry, filing, information requests, data analysis for KPIs or complaints investigations, change management procedure and communicating to relevant parties.
- Support the allergen management system by updating and maintaining the allergen risk assessments with the introduction of new ingredients and products.
- To ensure the customer interface is managed professionally and in a timely manner.
- Contribute to customer audits and visits, leading in areas of expertise.
- To communicate relevant information into the site governance forums as needed.
- Conduct audits as part of the internal QMS.
- Manage the testing schedule to maintain the technical equipment onsite ensuring that they are compliant to legal requirement with regards to arranging calibration, repairs and replacements. As well as ordering consumable items required within the department.
- To organise analysis of finish product and raw materials as necessary to verify compliance to legal and customer requirements
- To trend actions and non-conformances and to report these into the relevant forums.
- Communicate to the Technical Leadership team any outstanding areas & additions to standards.
- Ensure compliance with all current relevant standards, COP and legislation
- Work with team to ensure all changes associated with launches, delists and promo activities are implemented to the operation teams and to the correct deadlines
- Be flexible and be involved in projects as requested
- Monitor working practices and comply with all legislation
- Immediately report hazards and see Health & Safety as a high priority

Food safety and Quality Management Systems knowledge and previously working in a food manufacturing environment would be an advantage
- Basic knowledge and understanding of creating specifications and reviewing artwork, using customer online systems would be beneficial.
- Understanding of food labelling.
- Great communication skills, written and verbal English and attention to detail.

- Positive "Can Do" approach
- Flexibility to adjust daily workload and ability to prioritise tasks to meet customer requirements (both internal and external).

We are the leading provider of fresh prepared food in the UK, and our presence in the US and China positions the Group well in these high-growth markets. We leverage our consumer insight and scale to provide innovative food that offers quality, choice, convenience, and freshness. Around 18,500 colleagues operate from 44 sites across our three markets supplying a portfolio of over 2,900 products across meals, pizza & bread, salads and desserts to leading grocery retailers in the UK and US, and international food brands in China., you just didn't realise it. Because as global leaders in the fresh prepared food industry with over 19,000 employees, we create innovative products, including meals, soups, dips, salads, desserts, pizzas, and bread for customers including Tesco, M&S, Sainsbury's, and Waitrose in the UK. Our customers include Harris Teeter and Home Chef in the US, and in China, we make food for Starbucks, Yum! and Pret. We're ambitious. We're full of ideas. And we're ready for more people who share our passion for quality to join us.