Primary Care Worker

In this role you will work to build trusting and collaborative relationships with service users and their carers. You will also assist in the formulation, implementation and monitoring of recovery care plans, attending and contributing to multi-disciplinary meetings in the planning, implementation and review of service user care plans.

You will also assist in the provision of low intensity psychological interventions to support service users in achieving personal goals to resolve concerns with anxiety and low mood.

You will provide an effective link between General Practitioners, housing, carers centre, and other statutory and non-statutory agencies and secondary care, to act in an advisory capacity to professionals in other fields and to develop joint working relationships.

You will support the recovery journey of those who are being discharged to primary care from secondary care during the transitional phase.

You will also identify and support GPs in the management and care of those patients who are frequent users of services.

To provide the skills and confidence required to manage these mental health needs appropriately we will offer relevant training which may include solution focused questioning, motivational interviewing and a holistic approach to understanding people's needs., To assist in the formulation, implementation and monitoring of recovery
care plans.

To assist in the provision of low intensity psychological interventions to
support service users in achieving personal goals to resolve concerns
with anxiety and low mood.

Under supervision, and by agreement with the service user, to provide
an effective link between those parties involved in the implementation
of all elements of the service user's recovery care plan.

To maintain an up-to-date knowledge of local community resources that can support service users in achieving their personal recovery goals.

In agreement with service users and reflecting the agreed recovery care plan, actively include family members and carers in the assessment, planning, treatment and review process with service users, where appropriate.

To work flexibly according to identified patient need. For example,
advocacy for, and on behalf of, the client to ensure full access to social
amenities and benefits, supporting the client in pursuing these ends, as
well as accompanying the clients to facilities if necessary.

To provide an effective link between General Practitioners, housing, carers Centre, and other statutory and non-statutory agencies and secondary care, to act in an advisory capacity to professionals in other fields and to develop joint working relationships.

Supporting the recovery journey of those who are being discharged to
primary care from secondary care during the transitional phase

The role requires our staff to be confident, flexible and dynamic in their approach to their work with a positive outlook to working within a fast paced environment. You will be a good team player. In return for this you would be offered continued training, and an opportunity to contribute to service development whilst working within a friendly and supportive team., Essential criteria

• Ability to proactively and independently manage a workload


Desirable criteria


• Demonstrable experience of working with service users in the community or with people with mental health or complex needs


• Experience of mental health services (as a worker or service user / carer)., Completion of the Care Certificate or equivalent


• NVQ Level 3 in Mental Health with post qualifications of further study / additional training to diploma level or NVQ 4 in Mental Health or equivalent level of experience


• Relevant healthcare training in support of people with mental health problems


• Educated to GCSE level or equivalent (with a minimum of 5 A - E qualifications - which must include Maths and English)


• Relevant healthcare professional diploma/degree, Knowledge of resources and working practices across health and social care


Desirable criteria


• Knowledge of Mental Health Act 1983, (amendments 2007) and Mental Capacity Act 2005 knowledge of the care act.


• Knowledge of safeguarding children and adults
  
  Hertfordshire Partnership NHS Foundation Trust are transforming Adult Community Services. They are delivering a new and innovative Enhanced Primary Care Mental Health Service to people in Watford and are now looking to expand this service to cover Hemel Heamstead and St Alban's. Our EPMHS joins with existing primary and secondary care services, working in partnership with both, to ensure a great needs led pathway is available for people in Hemel Hempstead and St Alban's.


This is an exciting opportunity to work in a developing service, using new pathways that are needs led. Our new workforce will work closely with service users and carers, using continuous quality improvement tools to shape the service in the coming months., Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional