Placement Allocations Officer & PA to Head of Education

We are looking for an enthusiastic administrator who has a keen interest in developing our placement infrastructure here at CUH.

Come join a dynamic and supportive team within the Clinical Education Team. Directing and managing all non-medical placements for learners across CUH, providing high-quality confidential administration to support the head of non-medical education. Additionally managing and leading a team of administrators supporting the non-medical clinical education team.

If you are interested in this role, but want to find out more, please do not hesitate to contact us.

Main duties of the job

In collaboration with the Head of Non-Medical Education and Senior Education Leads manage placement allocations for learners undertaking non-medical education programmes.

Lead and manage the development, implementation and ongoing evaluation of all administrative procedures relating to non-medical placements, contributing to the development and review of both existing and new policies and procedures within the department.

Act as a source of placement knowledge and expertise for learners and staff within the department and Trust providing appropriate advice and support in relation to placement processes.

Liaise with key placement providers e.g. HEIs, to plan the allocation of placements and to confirm, track and record these for all learners.

Essential criteria
Educated to degree level or equivalent experience.
Evidence of continuous professional development.

Desirable criteria
Administration qualification or equivalent.

Experience

Essential criteria
Demonstrable experience of working in a busy administrative role, either in Health, Higher Education or Social Care organisation.
Proven experience of establishing and managing effective business relationships and negotiating with external partners.
Experience of line management/leadership of administrative team.
Experience of report writing, data analysis and presentation of recommendations and finding.
Secretarial and/or administrative experience, including minute taking.
Experience of IT packages - Microsoft office.
Experience of producing documents to a high standard.
Experience of using Excel to a very high level.

Desirable criteria
Experience of dealing with difficult situations and confrontations.
Ability to model and forecast placement capacity using different scenarios.
Experience in the use of placement database management, records systems and software packages.

Knowledge

Essential criteria
Understanding of confidentiality and data protection.
Sound knowledge of office procedures.
Understanding of customer service.
Good working knowledge of Microsoft Office packages.

Desirable criteria
Knowledge of the Trust including awareness of priorities.
Knowledge of Trust information systems.
Understanding of learner placements.

Skills

Essential criteria
Ability to develop bespoke databases and produce reports arising from data.
Ability to effectively manage the development, implementation and evaluation of new systems and procedures to enable smarter and more effective ways of working.
Ability to develop and maintain effective external networks and working relationships and professionally represent the Trust at internal and external meetings.
Ability to work as part of a team.
Excellent communication skills including telephone, email, face to face.
Ability to organise and manage own time keeping to schedule and deadlines.
Ability to use own initiative and work autonomously.
Ability to show attention to detail and accuracy.

Desirable criteria
Ability to work with budgets.
Ability to requisition general stock.

Additional Requirements

Essential criteria
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.