Patient Co-Ordinator

Main Duties and Responsibilities Each morning; open the building, switch on lights and computers and ensure the rooms are prepared for the day. Each evening; close the building and ensure all cupboards, windows and doors are locked. Respond to requests for assistance from patients, visitors and doctors. To support and assist clinicians as required. Requesting tests on behalf of clinicians via ICE portal. To be responsible for the management of patient notes in line with practice procedures. This includes ensuring the records are complete and accurate to the best of your knowledge. To be responsible for liaising with other agencies such as the ambulance service, hospital clinics, other practices and community services. Assist with ensuring staff communal areas are kept clean and tidy in accordance with Infection Control Procedures. This may involve playing an active part in the staff kitchen rota. Take responsibility for maintaining and encouraging adequate security measures e.g. locking
doors, setting security alarm where relevant. Keeping up-to-date with Practice Policy and Procedures. Working as part of a team whilst utilising own initiative. Working flexibly when performing duties associated to the Patient Co-Ordinator role to ensure business continuity. This may include working between multiple Practice sites as required. Working flexibly to provide cover of staff during times of absence and sickness. This may include working between multiple Practice sites as required. Assisting and supporting with the training of new staff. Support Practice in achieving QOF. Support Practice Supervisors in the day-to-day running of the Practice. Support Management Team in the day-to-day running of the Practice. Carry out any other duties as reasonably requested by the Doctors, Practice Manager, Assistant Practice Manager, or Practice Supervisors. Additional Responsibilities Care Navigation Administration duties Data quality Assisting with Medicine Management Non-NHS Work Front of