Operational Services Administrator

We are seeking to appoint an Operational Services Administrator to work as part of the Operational Services Team .This key role is absolutely vital to provide administrative support and contribute to the delivery of services.

Working directly with the Operational Services Team, you will act as first point of contact in answering calls and assist the team in day-to-day administrative tasks, including referrals, tasks and liaison with patients.

The successful candidate will be patient focused at all times with an exceptional attitude to patient care., Duties may be varied from time to time under the direction of the Operational Services Service Lead.

Duties include:

Provide administrative support undertaking tasks on S1, referrals, clinical coding,clinical admin support.

Liaise with patients face to face or via telephone when necessary to book/cancelappointments, answer queries or signpost.

Provide admin support for the wider organisation when required.

Computer data entry/data allocation and collation; processing and recordinginformation.

Filing and retrieving paperwork both manually and electronically.

To provide and receive routine information verbally or electronically to inform workcolleagues and key stakeholders

Nimbuscare is a not-for-profit organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint.

Who are we

We deliver Urgent Care services in collaboration with the hospital and GP practices in York, Scarborough, Whitby, Malton and Selby. We also provide community-based frailty care, which focuses on treating people in the community where we can. We also aim to shift services into the community where possible, for example our community diagnostic centres run in partnership with the Acute Trust.

We are committed to contributing towards a better NHS based on equity, fairness, innovation, collaboration and quality.

We are part of the system, and we are here to stay.

Please note Nimbuscare does not hold a license to sponsor any visa applications and we are unable to provide any advice about visas.

Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.