Office Administrator

We are looking for someone who is warm and approachable as you will often be the first point of contact. The role comprises of various responsibilities including:

· Responding to enquiries from new and existing clients.

· Communicating effectively with both clients and team members.

· Assisting with managing therapists' diaries.

· Taking payments and bookings.

· Liaising with referring services.

· Contacting clients for payment.

· Preparing and sending invoices to clients and insurers.

· Managing bank reconciliations to XERO (experience with Xero is desirable but not essential) and verifying outstanding payments and receipts.

· Verifying invoices for associate therapists.

· The ability to work independently with little or no supervision when required (we will offer in-house training).

· The ability to handle multiple tasks with good organisation and attention to detail.

· General office administration.

· Some PA duties including helping organise social events and business trips.,

• Do you have experience of using Xero?


• We require admin cover on Tuesdays and Fridays, are you able to work these days? If not what days are you able to work?


Education:

• GCSE or equivalent (preferred)


Experience:

• Bookkeeping: 1 year (preferred)


• Administrative: 2 years (required)
  
  We are an established premium mental health service based in central Hove. We offer Neurodevelopmental assessments, Psychological Therapies and wellbeing support to people experiencing common difficulties such as anxiety, low self-esteem and low mood. We are a friendly team who are creative in our practice and we are embarking on some new and exciting developments.