Mechanical Craftsperson

Serco Group Plc

Mechanical Craftsperson

£34373

Serco Group Plc, Colney, Norfolk

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 4 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: eabea60043304910b56b691aec670ae1

Full Job Description

Here at Serco, we're looking for a Mechanical Craftsperson to fulfil a newly created water hygiene role in our Estates department at the Norfolk & Norwich University Hospital. This role offers a unique opportunity to work in a diverse engineering environment providing a wide scope for development of skills and knowledge as well as making a positive difference in supporting the NHS and community we support.

Reporting into the Mechanical Supervisor the Mechanical Craftsperson will be part of the engineering team providing planned preventative and reactive maintenance services across the Norfolk & Norwich Hospital site as part of Serco's Hard FM estates service to the NHS.

The post holder will ensure that the hospitals' water management plan and schedule are satisfied robustly, safely, and reliably. They will carry out maintenance and repairs on a large variety of plant and equipment to include but not limited to:

  • Medium Temperature Hot Water systems

  • Hot and cold-water systems including cold water service tanks, calorifiers, thermostatic mixing valves etc.

  • Hydrotherapy pool

  • Decontamination equipment

  • Equipment repairs

  • Systems balancing and testing etc.

    Completed a recognised appropriate Engineering Apprenticeship or other relevant structured Training Program, appropriate City & Guilds and/or BTEC certification (minimum NVQ Level 3).

  • Sound knowledge and understanding of Mechanical Building Services.

  • Proven experience of working in a similar environment.

  • A background in water hygiene/sampling

  • A good understanding of L8 and HTM 04-01

  • Water awareness training.

  • Understanding of PPM schedule plans for routine water sampling.

  • Tank cleaning and disinfection training.

  • Ability to demonstrate a professional approach with strong awareness to health and safety.

  • BG04 steam boiler water treatment training would be desirable.

  • Pool plant operator or relevant hydrotherapy pool training would be desirable.

  • Effective communication and customer service skills.

  • Ability to work well in high pressure situations.

  • Able to demonstrate good knowledge of water hygiene and associated risks in an NHS environment.

    Meaningful and vital work: Working within Hard FM at Serco means that you'll play a critical role in ensuring that patients continue to receive the support that they need 24/7.


  • A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.

    Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital., At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

  • Up to 6% contributory pension scheme.

  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.

  • The chance to make a positive difference to the wider public.

  • Interesting, varied and enjoyable work.

  • A company that recognises your contribution.