MasterCard / Visa Card Implementation Specialist

This position will report directly to the Card Implementation Manager within the wider Implementation team.

You will be responsible for ensuring we successfully implement new customer card programmes via the Railsr Platform, our vendors within the Cards eco-system, and assisting our customers to launch their card products efficiently and effectively within tight timeframes.

Your Responsibilities:

• Implementing new card (Visa & Mastercard) programmes for customer launch using our standard framework product offering


• Implementing Google and Apple Pay wallet projects


• Liaise with associated partners who are key to supporting programme launch, including but not limited to Scheme, Processors and Card Bureau's


• Knowledge of scheme requirements, card fees, supplier limitations and impact to end users for Card Implementations.


• Maintaining comprehensive and accurate records, and MI provision related to standard card products


• Building and maintaining a strong understanding of Railsr's internal platform


• Building consultative and strong relationships with our customers through regular and open communications, for example, attending kick off meetings and providing regular guidance throughout their implementation journey


• Generate, lead & implement process improvement ideas on a regular basis, for both the cards implementation processes, as well as the regular operating mechanism of our card programmes


• Card Programme Delivery - oversee business integration of customer requirements and sign off from Card production implementation for customers, Curiosity - with our minds open to fresh thinking in the constant pursuit of improvement.


• Customer Obsession - ensuring that everything we do is with the customer in mind, we succeed when they succeed.


If you are eager to join a fast-paced, collaborative and inclusive company and contribute to shaping its future, this is the role for you to make a difference.

Attitude & Behaviours


• Excellent communication skills both written and verbal.


• A confident and articulate telephone manner with an ability to adapt interpersonal styles dependent upon the audience.


• Extremely well organised and able to prioritise a large and varied workload, including managing/escalating conflicting and/or moving timelines.


• A consistent culture & attitude of embracing continuous process improvement. We are passionate about continuous improvement; always, everyday, making our processes better, faster & more efficient.


• A positive outlook with an ability to prove to be a committed, punctual and reliable member of the team


Skills & Experience


• Strong knowledge of implementing BINs at Visa and Mastercard and the associated processes is essential for this role


• Strong working knowledge of Visa/Mastercard Rules


• Experience working with BIN sponsorship, and an understanding of the implementation process.


• Knowledge of Apple Pay and Google Pay implementation processes is desirable.


• Knowledge of the Card Industry preferably in an Issuer implementation team, with exposure to Processors, Card Bureaus, Card Data/PCI vendors, etc.


• Experience of producing high volume, accurate work with impeccable attention to detail.


• Experience of providing outstanding customer service.


• A strong working knowledge of Google packages - Gmail, Google Docs and Sheets.
  
  Railsr is the world's leading embedded finance experience platform that enables any business to prototype, build and scale financial products. Our vision is to make finance an amazing experience, everywhere in the world, with any brand. With hundreds of clients globally and end-users in the multi millions, Railsr has the most globally-enabled, digitally-native product in the FinTech platform space.


Following a successful acquisition led by D Squared Capital, Railsr is committed to developing its product capabilities and expanding our customer base. It's an exciting time and the potential for any brand to use Railsr to power and deliver their customers' financial experiences is enormous.


• Purpose - Help make amazing embedded finance experiences accessible to everyone and transform global financial services.


• Career - Build your career in an innovative, adventurous and inclusive environment where everyone has the opportunity to make a difference and develop their skills.


• Reward - Competitive remuneration package with generous benefits and the potential to be rewarded with equity.


• People - Work with talented, passionate and supportive people from all over the world in a flexible, hybrid environment with trust and mutual respect at its heart.


Our Values

The environment at Railsr is fast-paced, exciting, and dynamic, underpinned by a clear set of values that drive a healthy and successful culture.