Manager, Partner Development

The Manager of Partner Development is responsible for leading a global team of entry level to experienced professionals focused on cross-selling new software products to existing partners. This role supports crossfunctional teams to assist partners with the expansion of their customer portfolio by leveraging our additional products, solutions, and platforms.,

• Sets goals and objectives for team members for achievement of operational results


• Supervises support and/or professional level colleagues


• Ensures policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders


• Leads and prioritizes the daily activities of the team


• Manages, mentors, and coaches to develop a collaborative and dynamic team


• Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency


• Generates and distributes a pipeline of qualified partner opportunities, in an effort to exceed the team's annual sales goals


• Supports team members and serves as escalation point for partner questions


• Generates discrete quota from cross-selling and expanding products and services within existing partner base


• Identifies areas for process improvements and communicates process changes to team to increase operational efficiency


• Investigates which products current partners are utilizing and offers new solutions that will improve their business


• Proactively identifies market opportunities and performs analysis to understand the competitive landscape, trends, and emerging opportunities


• Analyzes and reports on the team's performance against department expectations


• Works to prepare partners for sales and technical readiness by utilizing resources and investments to support partner growth Negotiates opportunities, terms, discounts, and implementations
  
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Exceptional leadership and customer service skills


• Willingness to work in a team environment


• Strong organizational skills to give the team direction


• Professional presence suitable for interaction in meetings, in-person, or via email, as well as at internal and external facing events


• Excellent presentation and communication skills


• Strong organizational skills


• Ability to manage competing priorities and multi-task while producing high quality work


• Strong knowledge of Cybersecurity, MSP, Technology Service Providers (TSP), and Value-Added Resellers (VAR) industry


• Knowledge of sales methodologies/qualification process (Challenger, SPIN, MEDDIC, BANT)


• Working knowledge of Client Management Software such as Salesforce


Educational/Vocational/Previous Experience Recommendations:

• Bachelor's degree in related field or equivalent business experience


• 4+ years of relevant experience


• 2+ years of managerial experience


Working Conditions:

• Onsite / Hybrid


• 10-20% travel may be required
  
  ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.


Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers-and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!