Lifeline & Telecare Installer

Day to day you will work closely with our customers to ensure they have the technology required for independent living. You will be working with customers, colleagues and outside agencies and professionals to deliver a holistic service that is of the highest standard with a people first approach. You will Undertake clerical and administrative duties including data inputting, filing of information, recording calls received/attended, actions taken, and ensuring records are up to date to facilitate a seamless service, so computer skills are also an advantage. These are all skills you will be supported to develop.

You may have previous experience in a similar role, but this isn't essential as full training will be provided. It is far more important to us that you have the right attitude, drive and commitment to providing an excellent service to our customers.

The installation team will travel throughout the Cambridgeshire area therefore living in the area and a full driving licence is essential, a company vehicle will be provided. You will need to demonstrate that you can be flexible across 6 days Monday-Saturday and a committed team member who is focussed on delivering a high class, quality service to our customers. Strong communication and interpersonal skills are essential due to the cross functions of the overall team.

Ideally you will have experience of using new technology, a reasonable understanding of the TEC industry but overall, a passion for delivering an exceptional service. You'll feel confident speaking to lots of different people and be an ambassador of our SPIRIT values. You'll be able to motivate yourself and take constructive feedback well. A clear commitment to learning and self-improvement is essential to success in this role.

Please note this is part time 20 hour role (salary will be £13,444), fixed term until March 2024, We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• 35 days holiday


• Excellent sick pay


• Pension with matched contributions


• Training


• Extra perks including huge discounts and offers from shops, cinemas and much more.


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