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Learning & Development Consultant | Bytes Software Services

Bytes Software Services Limited

Learning & Development Consultant | Bytes Software Services

Salary Not Specified

Bytes Software Services Limited, Leatherhead, Surrey

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 17 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 6d78a24ef81d484f89c5b93980fe6aa1

Full Job Description

  • Working with Managers to design, deliver and facilitate training, induction, and personal development programmes for each job role within the business

  • To create and maintain online documentation and training solutions for a full training solution

  • Oversee appropriate training information and courses in the Bytes HR system with the wider team

  • Assist and ensure appropriate content is available for mandatory Company compliance training

  • Create innovative and engaging course content


    • INDIVIDUAL RESPONSIBILITIES:
  • Creating and Developing Training Programmes for our in-house systems and delivering them to our team face to face and online, creating e-learning courses as refresher training for employees

  • Performing on-going training and following up with further training where required

  • Assist in the creation of competency tests for new starters to assess levels of knowledge

  • Promoting awareness of new features, benefits, and changes to processes in existing systems

  • Hosting drop-in sessions, floor walking and offering one to one training where required

  • Responsible for creating and updating documentation and e-learning material to allow delivery in multiple formats

  • Ensuring Training documentation and course material is always updated and available

  • Performing health/spot checks on procedural adherence with the offer of training to rectify any failures

  • Regular surveys run with staff to ensure training is meeting business needs

  • Work with Head of HR and Career Pathways Manager on competency frameworks, Create a training programme to allow employees to enter the business and receive basic training to perform well in their role as well as constant personal improvement


    • Staff retention, employee satisfaction (eNPS and internal surveys)

    Review quarterly. First milestone after 1 year.

    Increase awareness within Bytes of training that is available to staff

    HR System reporting on take up of training offered outside of mandatory programmes

    Review quarterly. First milestone at 9 months.

    Pivotal role in refining the setup of the Learning Management within the Bytes HR system

    Increased volume of training material accessible via the HR system

    Review quarterly. First milestone at 9 months.

    Successful training programme

    Employee and manager engagement in the process

    ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs)

    Educational Qualifications:
  • Excellent written and verbal language skills essential

  • English Grammar & Language, Maths, and a Social Science qualification, At least 3 years of experience in delivering training to users face to face, Expert knowledge in Word, Excel, and Outlook. Strong PowerPoint and other Office Tools advantageous.

  • Power Automate / PowerBI

  • Use of Authoring tools, Good IT Essential Skills and Knowledge

  • Previous Experience in successful delivery of Training, face to face, online and via e-learning

  • Writing online training content and using e-learning system to create training programmes essential

  • Previous experience of documenting training programmes and writing training manuals / help documentation essential

  • Ability to engage with others and take on suggestions and ideas to develop

  • Organised and efficient


    • MEASURES & GOALS